Documentation forDameware Remote Everywhere

Windows Console Release Notes

These release notes describe the new features, improvements, and fixed issues in the Dameware Remote Everywhere Windows Console.

The Windows Console can be accessed via download from the Admin Area. The Admin Area can be accessed via web browsers such as Chrome, Firefox, etc. Mobile components can be downloaded from either the Google Play Store or Apple App Store.

New features and improvements as of July 2021

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New signed N-Able binaries

As part of the split from SolarWinds, the Viewer now contains binaries signed by N-Able.

New features and improvements as of April 2021

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Remote Audio Playback

In the Viewer, Technicians can now receive audio playback from the remote machine they are controlling in a session. Remote Audio Playback allows Technicians to troubleshoot audio issues and identify other running sources of audio more accurately.

New features and improvements as of July 2020

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New Command Line features

In the Viewer, both the Command Prompt and PowerShell has been redesigned to look and feel just like a native command prompt. This includes new tools and abilities such as command history, tab-to-autocomplete, copy/paste, use of CTRL commands, and command shell colors.

Fixed issues

Case Number Description
N/A The option to "Lock remote OS" in the Viewer did not function as intended.

New features and improvements as of May 2020

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Smoother user experience

Video calling has been streamlined for better handling and efficiency that provides a smoother user experience. This enhancement has also been replicated to the End User area of the Console.

Fixed issues

Description
Passwords containing special characters did not properly display and login from the Passportal plugin. Now, the Passportal plugin correctly displays special characters and will login the user as expected.

In the Viewer, VoIP audio calls could not be terminated completely. Now, video calls can be terminated successfully without closing the session.

In the Viewer, when launching a session with multiple monitors, the Monitor icon would be blank and have to be clicked multiple times to appear on all monitors. Now, the Monitor icon is not blank and works as intended with multiple monitors.

New features and improvements as of March 2020

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Addition of Passportal search functionality

In the Viewer, users with a large number of Passportal vaults now have the ability to search their credentials using both partial and exact word matches.

Mass management of settings on installed Agents

Users in charge of multiple Agents using Unattended access can now deploy settings to these existing Agents without reinstalling the software. This feature enables users to dial up security settings and ensure that compliance sensitive settings cannot be administratively disabled.

New features and improvements as of November 2019

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Event Viewer Hints

Users can now see a hint that displays how many entries are being loaded.

Passportal Integration for Germany and Australia

Passportal integration has now been expanded to include Germany and Australia data centers. This enables users to seamlessly integrate their Remote Viewer with any Passportal instances hosted in these regions.

Disable Snaps and Anchors

Users can now choose to disable the previously automatic snap and anchor behaviors.

New features and improvements as of September 2019

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Integration of Passportal

In the Viewer during a remote session, technicians can now select from a list of Secrets using Passportal vaults and inject it into a remote Windows device. This allows technicians to remotely authenticate end users' machines securely without viewing their credentials.

New features and improvements as of July 2019

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In-session video calling

In the Viewer, technicians now have a Start Video Call option once a session is established. This option allows VoIP calls with a two-way exchange of voice and video streaming through video conferencing.

Powershell interaction warning

In the Viewer, a Powershell warning will now advise that remote devices running Powershell v4 or lower will execute commands but not show the prompt.

Fixed issues

Description
In the Viewer, users can now see a description and file path under System Info > Applications, rather than displaying 0KB.

New features and improvements as of May 2019

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Introduction of Dameware Remote Everywhere Mobile

In the Viewer, technicians can now screenshare with end users on both Android and iOS devices by downloading the app from Google Play or the App Store.

Allow remote users to add passwords to a Vault

In the Viewer, end users can now securely add a password to a Vault without requiring the technician to view the password.

Legal Notices

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