- Release Notes
- Install or Upgrade
- Get Started
- Administer
- Dameware Remote Everywhere Administrator Guide
- Administrative Area
- Access the Admin Area Dashboard
- Manage Devices
- View running sessions
- Configure your profile
- Manage your account
- Create and manage technicians
- Create Agent Configuration Templates
- Enable multifactor authentication for Technicians
- Set up Departments
- Create surveys for technicians and customers
- Manage calling cards
- Configure the deferred support request form
- Create and deploy scripts
- Create Mobile Config files
- Password Secrets Vaults
- Generate reports
- End user accounts
- Start, share, or transfer support sessions
- Provide assistance to your customers
- Learn about the Technician console
- Access log files
- View pending support requests
- Access My Computers
- Chat with customers and colleagues
- Make VoIP calls to customers or colleagues
- Access the Dameware Remote Everywhere Remote Viewer during a support session
- Remotely access your customers' Windows devices
- Change visualization options during a support session
- Configure a customer's monitors during a support session
- Send commands to the remote computer
- Interact with the remote computer during a support session
- Use the System Shell to support your customers
- Transfer files during a support session
- View a customer's system info during a support session
- Access the Remote Registry Editor
- Learn more about the status bar
- Access the Preferences Menu
- Remotely access your customers' Mac devices
- Create and manage calling cards
- Configure Port Forwarding
- Enhance the Agent's Security
- Wake-on-LAN
- Use the Dameware Remote Everywhere Proxy
- Windows Viewer shortcuts
- DRE FIPS 140-2 Compliant Components Letter
- Use APIs in DRE
Generate reports
Use the Reports section of the Admin area to generate reports about specific activity in Dameware Remote Everywhere.