Documentation forLoggly

User Roles and Access Levels

Organization Roles define the access users have to the organization’s settings and resources across all SolarWinds Application Management products (AppOptics, Loggly, Papertrail, and Pingdom). Product Roles define the access users have to the individual product's data and settings.

If a user or a group is assigned to multiple roles, they gain access to all features, data, settings, and other rights for all of their assigned roles.

User roles, whether organization or product roles, can be defined on a per-person level in the common settings. If SAML is enabled, user roles can instead be defined based on a user's membership in the organization's identity provider group. See Set up role mapping

Organization roles

Organization Roles define the access users have to the organization’s settings and resources across SolarWinds Application Management products (AppOptics, Loggly, Papertrail, and Pingdom).

  • Member roles have access to viewing the organization’s resources, but cannot modify settings related to the organization.

  • Admin roles can also manage the organization, its users, the products activated, and the organization’s settings.

  • Owner roles can do anything a member or admin can do, but also are allowed to configure Security settings. The organization owner role cannot be defined via role mapping; define the organization owner role for the user(s) manually in the Users section of common settings. See Edit a user's access to the organization and products.

Users must have an organization role defined before they can log into a SolarWinds Application Management product. If SAML role mapping is enabled, ensure all users are members of a group mapped to an organization role. If users are only mapped to product roles, they will not be able to log into the product.

Loggly Product roles and access levels

Loggly Product Roles define the access users have to Loggly's data and settings. For details about all other Application Management product roles, see Application Management User Roles. each individual product's data and settings.

Loggly product roles

  • User roles have access to log data, alerts or alerting endpoints, and the Loggly API; depending on the restrictions applied to the user in Loggly settings, access to data may be limited to a set of specific source groups

  • Admin roles have access to all log data, as well as the ability to add or remove customer tokens, set up and edit alerts or alerting endpoints, manage users and their access to log data, and modify account settings.

  • Owner roles have access to all log data, as well as the ability to add or remove customer tokens, set up and edit alerts or alerting endpoints, manage users and their access to log data, modify account settings, update billing details, and modify subscription settings.

All users for all account tiers can perform and save searches, and create trend graphs. Users of Standard and Pro accounts can also create custom dashboards, source groups, and more. To change Loggly product ownership and restrict access to log data, see Log access and product ownership.

  Owner Admin User
Change Account Owner X    
Change billing information X    
Modify the subscription settings X    
Add or remove users X    
Manage users' access to Loggly data and settings X    
Add or retire Customer Tokens X X  
Adjust account daily volume limit X X  
Add or edit the S3 archive folder X X  
Set up or edit alerts or alerting endpoints X X X
View log data X X

X

*access may be limited to specific source groups

Create Saved Searches X X X
Overwrite other users’ Saved Searches X X X
Create Source Groups X

X

 X
     
*available to Standard and Pro subscription plans only
Edit other users’ Source Groups X X X
     
*available to Standard and Pro subscription plans only
Create and edit custom dashboards X X X
     
*available to Standard and Pro subscription plans only
API Access X X X