Documentation forLoggly

Account Info

Navigation Notice: When the APM Integrated Experience is enabled, Loggly shares a common navigation and enhanced feature set with other integrated experience products. How you navigate Loggly and access its features may vary from these instructions.

Customer account information can be retrieved by issuing a GET request against a URL of the following format:

https://<subdomain>.loggly.com/apiv2/customer 

An example of a request and response is below.

$ curl -H 'Authorization: bearer <token>'  https://<subdomain>.loggly.com/apiv2/customer 

{
  "tokens": [
    "bc6b16c6-21fc-44fc-aad4-3a9c6ea596e5", 
    "91588529-90b1-4d9c-8908-db9b90c2d725"
  ], 
  "subdomain": "example", 
  "subscription": {
    "volume_limit_mb": 200, 
    "retention_days": 7
  }
} 

The response will be a JSON-encoded body with properties enumerating various account information.

Field Description
tokens List of Customer Tokens available for authorizing the event stream.
subdomain The account name.
subscription Information about the account’s current subscription.
archive-s3-bucket Forthcoming. Name of a bucket on S3 to which we are writing archived events.

Active users list

A list of active users can also be retrieved with a GET request in the following format:

curl -H 'Authorization: bearer <token>' "https://<subdomain>.loggly.com/apiv2/user-list"

A sample response is as follows:

{
    "message": "success",
    "users": [
        {
            "username": "username1",
            "email": "exampleuser1@gmail.com",
            "roles": [
                "Owner"
            ],
            "allowed_source_groups": [],
            "cloud_access": [
                "AppOptics",
                "Loggly",
                "Pingdom"
            ],
            "date_joined": "2025-06-09 09:22:20.390914",
            "last_login": "2025-07-16 11:12:14.120089"
        },
        {
            "username": "username2",
            "email": "exampleuser2@gmail.com",
            "roles": [
                "Admin"
            ],
            "allowed_source_groups": [],
            "cloud_access": [
                "Loggly"
            ],
            "date_joined": "2025-07-16 12:56:17.841805",
            "last_login": "None"
        },
        {
            "username": "username3",
            "email": "exampleuser3@gmail.com",
            "roles": [
                "User"
            ],
            "allowed_source_groups": [sg1, sg2],
            "cloud_access": [
                "Loggly"
            ],
            "date_joined": "2025-06-18 08:40:59.680818",
            "last_login": "2025-06-18 09:13:24.170614"
        }
    ]
}

The response will be a JSON-encoded body with properties enumerating information on users.

Field Description
username User name
email User's email address
roles Owner, admin, or user
allowed_source_groups User's source group restrictions. See Source groups for more information.
last_login Date and time of user's last login

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