Documentation forIP Address Manager
Managing IP addresses is a key capability of SolarWinds Observability Self-Hosted (formerly Hybrid Cloud Observability) and is available in the Essentials edition. IP Address Manager (IPAM) is also available in a standalone module.

IPAM 2024.2 system requirements

Release date: June 4, 2024

Updated: July 25, 2024

SolarWinds strongly recommends that you install the SolarWinds Platform on a server that is neither public, nor internet-facing. To learn about best practices for configuring your SolarWinds Platform installation securely, see Secure Configuration for the SolarWinds Platform.

These system requirements define the minimum requirements for IPAM 2024.2 and its integration with the IPAM as a single installed product.

For additional information on requirements and configurations, see the Multi-module system guidelines. You should also review your product administration guides and release notes for the exact product requirements beyond these minimums.
We also recommend reviewing the IPAM 2024.2 Release Notes and the IPAM 2024.2 Release Notes.

Software requirements

The following table lists software requirements and recommendations for a SolarWinds installation on both physical and virtual computers.

Software Requirements
Operating system
  • Windows Server 2012 R2
  • Windows Server 2016
  • Windows Server 2019
  • Windows Server 2022

Desktop operating systems, such as Windows 10, 64-bit (not Standard Edition), are supported for evaluation environments only. To make a smooth transition from your evaluation to production deployment, SolarWinds recommends that you avoid installing evaluations on desktop operating systems.

Support differences between SolarWinds Agents and IPAM products

  • You cannot install IPAM products on domain controllers.
    Exception: You can install SolarWinds Agents on domain controllers.
  • You cannot install SolarWinds Platform products or any scalability engines on Microsoft SharePoint, Microsoft Exchange, or BlackBerry servers.
    Exception    : You can install SolarWinds Agents on the same server as a Microsoft SharePoint, Microsoft Exchange or Research in Motion (RIM) Blackberry server.
Operating system languages
  • English (UK or US)
  • German
  • Japanese
  • Simplified Chinese

IP address version

IPv4

IPv6

Dual stack

CIDR notation is not supported for IPv6 addresses.

Web server

If you are not using Windows Authentication, make sure the Anonymous Authentication is enabled for the SolarWinds NetPerfMon website. Anonymous Authentication is used with the default forms-based authentication.

IIS is installed by the SolarWinds installer. You can install this software manually to reduce your installation time.

.NET Framework

.NET 4.8 or later

Run the same version of. NET on your primary server and any Additional Polling Engines or Additional Web Servers in the environment.

.NET 4.8 is not compatible with the following Windows versions:

  • Windows Server version 1709

If you are running SolarWinds Platform products on this systems, consider upgrading your environment to be able to use the new features.

Services

If you are using the Syslog or SNMP Traps feature of the IPAM, make sure the following services are running after installation is complete to collect syslog messages and traps:

  • SolarWindsSyslog Service
  • SolarWindsTrap Service

Web console browser

SolarWinds Platform products support two most recent versions of the following web browsers available at the release date:

  • Firefox
  • Chrome 

IPAM 2023.1 does not fully support Microsoft Internet Explorer.
Compatibility with other software

IPAM (and other SolarWinds Platform products) cannot be installed on the same server as SolarWinds Access Rights Manager.

Account privileges

SolarWinds recommends that SolarWinds administrators have local administrator privileges on the SolarWinds server to ensure full functionality of local SolarWinds tools.

SolarWinds user accounts limited to the SolarWinds Platform Web Console do not require local administrator privileges.

Server port requirements

SolarWinds does not recommend the use of HTTP (Port 80). Please use HTTPS (Port 443) to ensure that any web-related connections are secure.

PORT PROTOCOL DIRECTION DESCRIPTION ENCRYPTION
22 TCP bidirectional SSH (secure shell)  
23 TCP bidirectional Telnet (non-secure)  
53 TCP

Used for zone transfers, DNS record polling
135 TCP bidirectional WMI (Windows)  
161 UDP bidirectional Statistics collection
443 TCP bidirectional Infoblox (web API)  
445 TCP bidirectional WMI (Windows)  

dynamic, random, greater than 1024

 TCP bidirectional (DCE/Microsoft RPC Locator service) Microsoft EPMAP, only if you monitor nodes via WMI. This port is used by the SolarWinds Job Engine v2 service to communicate with Windows nodes. See WMI portocalypse on THWACK.  
17777 TCP bidirectional

SolarWinds module traffic. Open the port to enable communication from your poller to the SolarWinds Web Console, and from the SolarWinds Web Console to your poller.

High Availability Service. Used for communication between the main server and pool members.

Job Engine V2, Collector Service, Business Layer, and Information Service v2,23. Used for communication between the services.

The port used for communication between the SolarWinds Web Console and the poller.

RSA handshake, AES 256 communication using WCF
17778 TCP

Required to access the SolarWinds Information Service API and agent communication

SolarWinds Information Service API

SSL

Port requirements for vRealize Orchestrator can be found here (© 2017 VMware, available at https://kb.vmware.com/, obtained 02/12/2020).

Hardware requirements

The following table lists minimum hardware requirements and recommendations for a single standalone instance of IPAM. If you have other SolarWinds SolarWinds Platform products this will change the requirements.

  IP1000/4000 IP16000 IPX

CPU Speed

Dual processor, dual core is recommended.

2.0 Ghz 2.4 GHz 3.0 GHz
Hard drive space 2 GB 5 GB 20 GB
Memory 4 GB 8 GB 8 GB

Because SolarWinds Platform uses SNMP to monitor your network, if you are unable to dedicate a network interface card to your SolarWinds server, you may experience gaps in monitoring data because of the low priority generally assigned to SNMP traffic.

Database server (SQL Server) requirements

The following table lists software and hardware requirements for your SolarWinds Platform database server using SolarWindsNPM license levels.

The SolarWinds server and the SolarWinds Platform database must use separate servers.

If you install on a virtual machine, you must maintain your SQL Server database on a separate, physical drive.

As of SolarWinds Platform 2019.2, you can use Azure SQL as your database server.

As of SolarWinds Platform 2018.2, you can use Amazon RDS as your database server.

IP1000

IP16000

IPX

SQL Server

Express, Standard, or Enterprise versions of the following:

  • SQL Server 2016, SP1, SP2
  • SQL Server 2017 (including installations on Linux)
  • SQL Server 2019 (including installations on Linux)
  • SQL Server 2022 (including installations on Linux)

For evaluation only:

  • MSSQL Express

End-of-support notice: SolarWinds Platform products are no longer compatible with SQL Server 2012, 2012 SP1, 2012 SP2, 2012 SP3, and 2012 SP4.

Recommendations

  • SolarWinds recommends that you use Express versions only for evaluations, very small environments, and EOC.
  • If you use MSSQL Express for evaluation:
    • use the IPAM1000 license

    • do not alter the default polling settings

  • Because of latency, SolarWinds does not recommend installing your SQL Server and your IPAM server or additional polling engine in different locations across a WAN. For more information, see Install SolarWinds software and SolarWinds database (SQL Server) across a WAN.

  • Use 64-bit version of SQL Server.
  • Use the Simple database recovery mode to ensure best performance.
  • You can set the database recovery model to Full Recovery if your SolarWinds Database is hosted on a SQL Cluster or if you use Always On Availability. However, you must back up your database regularly and ensure that volume you store your transaction log has free space that is at least equal to or greater than the size of your SolarWinds database. Your transaction logs will continue to grow indefinitely until a database backup is performed and the transactions committed to the database. We recommend daily database backups when you use the Full Recovery model.
  • Either mixed-mode or SQL authentication must be supported.
  • If you are managing your SolarWinds database, SolarWinds recommends that you install the SQL Server Management Studio component.
  • If your SolarWinds IPAM product installs SQL Server System CLR Types, a manual restart of the SQL Server service for your SolarWinds database is required.
  • Use the following database select statement to check your SQL Server version, service pack or release level, and edition:

      select SERVERPROPERTY ('productversion'), SERVERPROPERTY ('productlevel'), SERVERPROPERTY ('edition')
SQL Server collation
  • English with collation setting SQL_Latin1_General_CP1_CI_AS
  • English with collation setting SQL_Latin1_General_CP1_CS_AS
  • German with collation setting German_PhoneBook_CI_AS
  • Japanese with collation setting Japanese_CI_AS
  • Simplified Chinese with collation setting Chinese_PRC_CI_AS

We support CI database on an CS SQL Server.

We do not support case-sensitive databases.

CPU

Dual quad core processor, 3.0 GHz or better

Dual quad core processor, 3.0 GHz or better

Dual quad core processor. 3.0 GHz or better

Hard drive space

2 GB minimum

5 GB minimum

20 GB minimum

  • Because of I/O requirements, your SQL Server should be hosted on a separate physical server configured as RAID 1+0. RAID 5 is not recommended for the SQL Server hard drive.
  • Other RAID configurations can negatively affect your SQL Server's performance.
  • Mirrored drives for the OS and RAID 1+0 for database data files are recommended.
  • Solid state drives (SSD) are recommended for all components.

Memory

4 GB minimum

8 GB recommended

8 GB minimum

16 GB recommended

16 GB minimum

32 GB recommended

Authentication

Either mixed-mode or Windows authentication. If you require SQL authentication, you must enable mixed mode on your SQL server.
Other software

SolarWinds recommends you install the SQL Server Management Studio component on your SolarWinds server.

The Installation wizard installs the following required x86 components if they are not found on your SolarWinds database server:

  • SQL Server System Common Language Runtime (CLR) Types. SolarWinds products use secure SQL CLR stored procedures for selected, non-business data operations to improve overall performance.
  • Microsoft SQL Server Native Client
  • Microsoft SQL Server Management Objects

You cannot share the SolarWinds database with Microsoft SharePoint, Microsoft Exchange, and with Research in Motion (RIM) BlackBerry servers.

Amazon Web Service (AWS deployments)

For requirements for deploying SolarWinds products to the Amazon cloud, see the IPAM system requirements.

Microsoft Azure

For requirements for deploying SolarWinds products to the Azure cloud, see the IPAM system requirements.

Linux servers

SolarWindsIPAM 2024.4 supports DHCP and DNS servers running:

  • Linux Ubuntu 14.x up to 18.04 LTS
  • Linux Debian 8, 9, and 10
  • RHEL and Centos 6, 7, and 8