Documentation forEngineer's Toolset

Upgrade Engineer's Toolset

If you're upgrading Engineer's Toolset for the Web, use the SolarWinds Platform Installer and follow the instructions for upgrading SolarWinds Platform products to upgrade Engineer's Toolset for the Web.

Complete the following tasks to upgrade ETS.

Before you start

Before you upgrade Engineer's Toolset, be sure to review the system requirements.

Determine your current version number

Each tool in ETS has its own version number. Do not look at the version number for an individual tool to determine the ETS version number. Use either the Toolset Launch Pad or the Workspace Studio to find the version number:

  • From the Toolset Launch Pad:

    1. Click Help > About Toolset Launch Pad.

    2. Locate the version number just below SolarWinds Toolset Launchpad.

      If a different version number is displayed at the bottom, ignore that number.

  • From the Workspace Studio:

    1. Click Help > About.

    2. Locate the version number just below Workspace Studio.

Determine your upgrade path

Upgrade path from ETS 11.0.6 or later

If you have ETS 11.0.6 or later, you can upgrade directly to ETS2025.2.

Upgrade path from earlier versions

To upgrade from ETS 11.0.5 and earlier, choose one of the following options:

  • Use the following upgrade path. Download the installers you need from the Customer Portal, and run them one at a time. If an installer for a version is not available, contact Support.

    With this option, you will not need to reactivate your license.

    • 10.9 or earlier > 11.0 > 11.0.5 > 11.0.6 > 2025.2
    • 11.0 > 11.0.5 > 11.0.6 > 2025.2
    • 11.0.1 > 11.0.5 > 11.0.6 > 2025.2
    • 11.0.2 > 11.0.5 > 11.0.6 > 2025.2
    • 11.0.3 > 11.0.5 > 11.0.6 > 2025.2
    • 11.0.5 > 11.0.6 > 2025.2

  • Uninstall your current ETS version and install version 2025.2. With this option, you must enter your current license activation key, which you can find in the Customer Portal.

Upgrade

If the Toolset Integration Tray is running, you can stop it before the upgrade to save time. Otherwise, the installer will close it.

  1. Download the installer from the Customer Portal.

  2. Log in as an administrator on the computer where you will upgrade Engineer's Toolset.

  3. Run the installer .exe file that you downloaded.

  4. Follow the onscreen instructions to complete the upgrade.

    • The installer scans the environment to ensure that the system requirements are met. If there's an issue with your system, the installation stops, and the installer displays an error message describing the problem. When you've resolved the issue, run the installer again.

    • The installer lists any applications or files that need to be updated but are currently in use. In some cases, the installer can stop the application. In other cases, you must stop the file using the Task Manager or other method.

      If the installer lists the w3wp.exe file as in use, open the Task Manager and stop IIS Worker Process.