Access support tools
Support tools (Help > Support Tools) currently include these utilities:
Log Adjuster
Log adjuster allows you to change the level of event logging for NTM. This may be required if you are troubleshooting an issue with SolarWinds Technical Support. Do not change the settings in this tool unless you are requested to do so by Technical Support.
Create Tech diagnostic file
The diagnostics tool creates files for SolarWinds Technical Support. This may be required if you are troubleshooting an issue with SolarWinds Technical Support. Do not use this tool unless you are requested to do so by Technical Support.
Grab SNMPWalk
The SNMPWalk tool begins with the specified Root OID and queries the device for each OID in sequence, displaying its current value.
Discovery Log Utility
Discovery Log records devices for which SNMP information could not be retrieved during a discovery.