Here's what's new in NTM 2.4. You can find the applicable system requirements here.

To view release notes, system requirements, and product guide PDFs for supported versions of NTM, see NTM previous versions. To view release notes for multiple versions and multiple SolarWinds Platform products on a single page, see the release notes aggregator.

Attention 2.4 customers

Last updated: October 30, 2024

NTM 2.4 changes the database for storing your maps. Changing the supported database requires migrating existing maps from Microsoft SQL Server Compact Edition to SQLite.

Direct upgrades to NTM 2.4 are only supported from NTM 2.3. If you are upgrading from a version earlier than NTM 2.3., upgrade to NTM 2.3 first, and then upgrade to NTM 2.4.

New features and improvements in NTM

Last updated: October 30, 2024

NTM 2.4.0.60020

Post-upgrade migration of maps in the non-default maps folder

If you find out that you have maps in a non-default folder after you have completed the upgrade to NTM 2.4, paste them to the maps folder (C:\ProgramData\SolarWinds\Network Topology Mapper\UserMaps) and re-run the installation file.

NTM 2.4.0.60015

Support for SQLite

In NTM 2.4, the SQL Compact database is migrated to SQLite.

Security enhancements

• Only Windows Administrators or users with administrative privileges can use NTM.

• Sensitive data in the database is encrypted.

Fixed customer issues

Installation or upgrade

For new installations, you can download the installation file from the product page on https://www.solarwinds.com or from the Customer Portal and install NTM on a standalone server.

For more information, see NTM Installation Guide.

Known issues

The SolarWinds Diagnostics tool is not working

The Diagnostics tool for collecting logs and sending them to support stopped working after the upgrade.

Resolution or workaround: Find the logs in C:\ProgramData\SolarWinds\Logs\Network Topology Mapper, compress the log files, and attach them to the ticket you created in the SolarWinds Customer portal. See Send to SolarWinds Technical Support in How to gather and send diagnostics to SolarWinds Support.

End of life

See the End of Life Policy for information about SolarWinds product life cycle phases. To see EoL dates for earlier NTM versions, see NTM release history.

End of support

This version of NTM no longer supports the following platforms and features.

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