NTM 2.4 release notes
Release date: October 16, 2024
These release notes were last updated on October 30, 2024.
Here's what's new in Network Topology Mapper 2.4.
Learn more
- See the NTM release notes aggregator to view release notes for multiple versions of NTM on a single page.
- See NTM 2.4 system requirements to learn about prerequisites for running and installing NTM 2.4.
- See the NTM 2.4 Administrator Guide to learn how to work with NTM.
New features and improvements in NTM
Last updated:
NTM 2.4.0.60020
Post-upgrade migration of maps in the non-default maps folder
If you find out that you have maps in a non-default folder after you have completed the upgrade to NTM 2.4, paste them to the maps folder (C:\ProgramData\SolarWinds\Network Topology Mapper\UserMaps) and re-run the installation file.
NTM 2.4.0.60015
Support for SQLite
In NTM 2.4, the SQL Compact database is migrated to SQLite.
Security enhancements
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Only Windows Administrators or users with administrative privileges can use NTM.
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Sensitive data in the database is encrypted.
Fixes
| Case number | Description |
|---|---|
| N/A | The welcome screen video link was fixed. |
| N/A | The online tutorial link in the NTM help tab was corrected. |
| N/A | You can open sample maps in the sample maps folder. |
Before you upgrade!
Last updated:
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NTM 2.4 changes the database for storing your maps. Changing the supported database requires migrating existing maps from Microsoft SQL Server Compact Edition to SQLite.
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Direct upgrades to NTM 2.4 are only supported from NTM 2.3. If you are upgrading from a version earlier than NTM 2.3., upgrade to NTM 2.3 first, and then upgrade to NTM 2.4.
Only maps stored in the default location (C:\ProgramData\SolarWinds\Network Topology Mapper\UserMaps) will be migrated automatically during the upgrade. Maps stored outside of this folder are not migrated and cannot be opened in NTM after the upgrade.
The maps migration runs as a part of the upgrade. If you have a large number of maps or large maps in NTM, the upgrade might take some time. Plan the upgrade accordingly.
Installation or upgrade
Last updated:
For new installations, you can download the installation file from the product page on https://www.solarwinds.com or from the Customer Portal and install NTM on a standalone server.
For more information, see NTM Installation Guide.
Known issues
Last updated:
The SolarWinds Diagnostics tool is not working
The Diagnostics tool for collecting logs and sending them to support stopped working after the upgrade.
Resolution or workaround: Find the logs in C:\ProgramData\SolarWinds\Logs\Network Topology Mapper, compress the log files, and attach them to the ticket you created in the SolarWinds Customer portal. See Send to SolarWinds Technical Support in How to gather and send diagnostics to SolarWinds Support.
End of life
Last updated:
| Version | EoL announcement | EoE effective date | EoL effective date |
|---|---|---|---|
| 2.1.1 | January 17, 2024: End-of-Life (EoL) announcement – Customers on NTM version 2.1.1 should begin transitioning to the latest version of NTM. | April 17, 2024: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for NTM version 2.1.1 will no longer be actively supported by SolarWinds. | April 17, 2025: End-of-Life (EoL) – SolarWinds will no longer provide technical support for NTM version 2.1.1. |
See the End of Life Policy for information about SolarWinds product life cycle phases. To see EoL dates for earlier NTM versions, see NTM release history.
End of support
Last updated:
This version of Network Topology Mapper no longer supports the following platforms and features.
| Type | Details |
|---|---|
|
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The SQL Server Compact database has been migrated to SQLite. |
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