Uninstalling products may require uninstalling files and editing registries. For technical assistance, contact Support.
You may need to uninstall NTM to reinstall for resolving issues or to move to a new server during a migration.
Prior to uninstalling, SolarWinds recommends the following preparation:
|Backup product folders||
Create copies and backups of your product folders. You may have customizations in these folders specific to your installations.
Make a backup of your maps folder. The default location of your maps is
To remove Network Topology Mapper from a server, complete the following steps:
|Remove product licenses||
Follow the steps for your specific product to remove the SolarWinds product licenses.
See Deactivate and re-activate licenses with the stand-alone Windows License Manager.
|Uninstall SolarWinds products||
|Restart and reinstall||Restart the server. You can reinstall new products following this guide.|