Documentation forUser Device Tracker
Monitoring users, devices, and ports is a key capability of Hybrid Cloud Observability and is also available in a standalone module, User Device Tracker (UDT). Hybrid Cloud Observability and UDT are built on the self-hosted SolarWinds Platform.

Add SolarWinds Platform nodes to UDT

To select nodes that are currently in the SolarWinds Platform database so they can be monitored by UDT:

  1. Go to Settings > All Settings.
  2. Select UDT Settings in the Product Specific Settings section.
  3. Select Manage Ports in the Port Management section.
  4. Select Show Nodes, and Filter to: UDT Unmonitored Nodes.
  5. Select the nodes to be monitored, and select Monitor Node with UDT.

  6. These ports will be imported to UDT in the next polling interval.

Has a node been added to UDT?

To check whether a SolarWinds Platform node has been successfully added to UDT, and to view all event notifications related to nodes importation, check the Last 25 Events widget on the Device Tracker Summary page.

Notification Explanation
  • Ports of the node [node name] have been imported. [Reason is stated if known].
  • Successful importation of a single node.
  • Ports of the node [node name] have not been imported. [Reason is stated if known].
  • Importation of a single node failed.
  • Some ports of node [node name] have been imported as unmonitored due to license limit.
  • Importation failed due to license limit of a single node.
  • Ports for [number of nodes] have been imported.
  • Successful importation of multiple nodes.
  • Ports for [number of nodes] have not been imported. [Reason is stated if known].
  • Failed general importation of multiple nodes.
  • Some ports for [number of nodes] have been imported as unmonitored due to license limit.
  • Importation due to license limit of a multiple nodes .
  • You can also see the complete list of monitored nodes as follows:

    1. Go to Settings > All Settings.
    2. Select UDT Settings in the Product Specific Settings section.
    3. Select Manage Ports in the Port Management section.
    4. Select Show Nodes and Filter to: UDT Monitored Nodes.
    5. All monitored nodes are displayed. You can filter this list using the Group by dropdown, or use the Search box to find a specific node.