Documentation forUser Device Tracker
Monitoring users, devices, and ports is a key capability of Hybrid Cloud Observability and is also available in a standalone module, User Device Tracker (UDT). Hybrid Cloud Observability and UDT are built on the self-hosted SolarWinds Platform.

UDT 2024.2 release notes

UDT RC documentation - The following content is a draft for a release candidate. All content subject to change. Some links might not function yet.

These release notes contain a description of features and functionality that SolarWinds intends to deliver in the next generally available release. However, SolarWinds reserves the right to remove, or otherwise elect not to deliver, such features and functionality from the final generally available release, and this is not a commitment of delivery.

RC release date: April 16, 2024

Here's what's new in User Device Tracker 2024.2.

User Device Tracker runs on the SolarWinds Platform.

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New features and improvements in UDT

User Device Tracker 2024.2 includes the new features in version 2024.2 of the SolarWinds Platform. For more information, see the SolarWinds Platform 2024.2 Release Notes.

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Fixes

For information about new features and fixes in the SolarWinds Platform, see the SolarWinds Platform 2024.2 Release Notes.

Case number Description
N/A

Ports that are administratively shut down are not imported if this option is deselected in the discovery.

01392778, 01400254

The MAC addresses of devices connected to Fortiswitches are displayed correctly.

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Installation or upgrade

For new SolarWinds Platform deployments, download the installation file from the UDT product page on https://www.solarwinds.com or from the Customer Portal. For more information, see Get the installer.

To activate UDT in an existing SolarWinds Platform deployment, use the License Manager.

For upgrades, go to Settings > My Deployment to initiate the upgrade. The SolarWinds Installer upgrades your entire deployment (all SolarWinds Platform products and any scalability engines).

For more information, see the SolarWinds Platform Product Installation and Upgrade Guide.

For supported upgrade paths to 2024.2, see Upgrade an existing deployment.

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End of life

Version EoL announcement EoE effective date EoL effective date
2020.2.6

April 18, 2023:

End-of-Life (EoL) announcement - Customers on User Device Tracker 2020.2.6 should begin transitioning to the latest version of User Device Tracker.

  May 18, 2023:

End-of-Engineering (EoE) - Service releases, bug fixes, workarounds, and service packs for User Device Tracker 2020.2.6 will no longer be supported by SolarWinds.

May 18, 2024:

End-of-Life - SolarWinds will no longer provide technical support for User Device Tracker 2020.2.6.

See the End of Life Policy for information about SolarWinds product life cycle phases. To see EoL dates for earlier UDT versions, see UDT release history.

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Legal notices

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The SolarWinds, SolarWinds & Design, Orion, and THWACK trademarks are the exclusive property of SolarWinds Worldwide, LLC or its affiliates, are registered with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries. All other SolarWinds trademarks, service marks, and logos may be common law marks or are registered or pending registration. All other trademarks mentioned herein are used for identification purposes only and are trademarks of (and may be registered trademarks) of their respective companies.