Documentation forUser Device Tracker
Monitoring users, devices, and ports is a key capability of Hybrid Cloud Observability and is also available in a standalone module, User Device Tracker (UDT). Hybrid Cloud Observability and UDT are built on the self-hosted SolarWinds Platform.

UDT release history

Current version: 2024.2

See the End of Life Policy for information about SolarWinds product life cycle phases.

Supported versions with end-of-life announcement

Version EoL announcement EoE effective date EoL effective date

2022.4

June 4, 2024: End-of-Life (EoL) announcement - Customers on User Device Tracker 2022.4 should begin transitioning to the latest version of User Device Tracker.

July 4, 2024: End-of-Engineering (EoE) - Service releases, bug fixes, workarounds, and service packs for User Device Tracker 2022.4 will no longer be supported by SolarWinds.

July 4, 2025: End-of-Life - SolarWinds will no longer provide technical support for User Device Tracker 2022.4.

2022.3

February 6, 2024: End-of-Life (EoL) announcement - Customers on User Device Tracker 2022.3 should begin transitioning to the latest version of User Device Tracker.

March 7, 2024: End-of-Engineering (EoE) - Service releases, bug fixes, workarounds, and service packs for User Device Tracker 2022.3 will no longer be supported by SolarWinds.

March 7, 2025: End-of-Life - SolarWinds will no longer provide technical support for User Device Tracker 2022.3.

Unsupported versions

Version EoL announcement EoE effective date EoL effective date
2020.2.6 April 18, 2023 May 18, 2023 May 18, 2024
2020.2.5 January 18, 2023 February 17, 2023 February 17, 2024
2020.2.4 October 19, 2022 November 18, 2022 November 18, 2023
2020.2.1 October 19, 2022 November 18, 2022 November 18, 2023
2020.2 October 19, 2022 November 18, 2022 November 18, 2023
2019.4 July 27, 2022 August 26, 2022 August 26, 2023
3.4 July 27, 2022 August 26, 2022 August 26, 2023
3.3 June 15, 2021 July 15, 2021 July 15, 2022
3.0, 3.1, 3.2 December 04, 2018 March 04, 2019 March 04, 2020
2.5 September 09, 2014 December 08, 2014 December 08, 2015
1.0.1 June 01, 2013 September 01, 2013 September 01, 2014