Kiwi CatTools 3.12.1 Upgrade Guide
Last updated: November 30, 2021
Supports: Kiwi CatTools 3.12.1 and earlier
Complete the checklist below to prepare for upgrading Kiwi CatTools.
|Review release notes||Review the Kiwi CatTools release notes.|
|Review system requirements||Verify that the server meets the hardware and software requirements.|
|Run all Windows updates||Before the upgrade, check for and run all Microsoft Windows Updates on the server. As you upgrade, if a Windows update runs, your system might reboot.|
|Check for and disable anti-virus software||
Determine if any anti-virus software is installed on the server where you plan to install Kiwi CatTools. To ensure the installation goes smoothly, exclude the SolarWinds directory. For example, on the Windows Server 2012 R2, exclude the following directories:
Upgrade Kiwi CatTools
When you upgrade to the latest version of Kiwi CatTools, your devices, scheduled actions, and other configuration settings are preserved. If you previously entered a license key, the key is automatically applied to the new version.
While a typical upgrade takes approximately one minute to perform, this does not include the time required to backup your system or perform upgrade validation testing.
When updating Kiwi CatTools you must choose to install the Kiwi CatTools update as an application or as a service:
- Installing CatTools as an application is recommended if you need to run one-off or attended activities or for infrequent or part-time users who are running CatTools on their own personal computers.
Installing CatTools as a service installation is recommended for Enterprise customers, as well as anyone running unattended activities, who need to make use of around-the-clock scheduling, or who are dedicating a machine specifically for CatTools to run on.
For more information on the differences between application mode and service mode, see Installing CatTools as an application or a service.
|Backup your existing installation||Make a full backup of your existing installation.|
|Uninstall the current version||
|Download the installation file|
|Run the installation file||
|Complete the Kiwi CatTools Setup wizard||
The installer displays status messages as Kiwi CatTools is installed.
|Close the Wizard||Click Finish to close the Kiwi CatTools Setup wizard and open Kiwi CatTools Manager.|
|Start CatTools in application mode||Start the new update in application mode the first time, then change to service mode, if required.|