Documentation forWeb Help Desk

Configure password complexity requirements

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Introduction

You can configure the following password complexity requirements:

  • Minimum password length can be set by the number of desired characters.

  • Password criteria can be set by any one of the following:

    • Mixed capitalization: must contain at least one uppercase and one lowercase letter

    • Mixed capitalization and numbers: must contain at least one uppercase letter, one lowercase letter, and one number

    • Mixed capitalization, numbers, and special characters: must contain at least one uppercase letter, one lowercase letter, one number, and one of the following special charaters: !#$%-_=+<>&@

  • Maximum number of invalid login attempts can be set by selecting a number from a dropdown list. You can allow up to 10 attempts.

  • Password expiration can be set by selecting an option from a dropdown list. Options are never, ever month, every 3 months, every 6 months, and every 12 months.

To configure these settings navigate to General > Authentication.