Documentation forSolarWinds Platform Self-Hosted

View the location of clients connected to access points in maps

This topic applies only to the following products:

SolarWinds Observability Self-Hosted

NPM

To be able to view clients in a wireless heat map, you must add at least three access points and one signal sample, or four access points into the map.

Viewing the location of connected clients is supported only for Cisco access points with CleanAir technology.

  1. Create a wireless heat map in the Network Atlas. See Create wireless heat maps.

  2. Log in to the SolarWinds Platform Web Console, and open the wireless heat map in the Wireless Heat Map resource. See Display wireless heat maps for NPM in the SolarWinds Platform Web Console.

  3. Make sure the Show connected wireless clients... option is selected in the Map widget, below the map.

    You should now be able to see clients connected to access points available on the map.

    If you cannot see a client on the map, its position might be calculated outside of the selected map. To verify this, consult the Displaying item in the legend. If the map shows less clients than are actually connected, such as one out of three, it means that the remaining clients are either outside of the map, or filtered out.

Limit the number of clients displayed on the map

Too many clients on the map might make the map crowded, and could also cause performance issues. A wireless heat map can show a maximum of 100 clients.

  1. Go to the Map resource.
  2. Click Select Which Clients to Show
  3. Click + next to Select Wireless Clients To Be Specified.
  4. Define how the displayed clients should be selected:

    5. Random selection of all clients

    1. Select Show Every Client Connected to Any AP on the Map.
    2. To limit the number of clients, select the Limit the Number of Clients To box, and enter the number of clients to be shown on the map (1 - 100).

    Clients connected to an AP

    1. Select Only Show Clients Connected to a Specific AP.
    2. Select a Wireless AP.
    3. To limit the number of clients, select the Limit the Number of Clients To box, and enter the number of clients to be shown on the map (1 - 100).

    Select which clients to show

    1. Select Let Me Pick Specific Clients to Show.
    2. Use the Group and Search by filters, and select the clients to be displayed on the map.
  5. Click Submit to apply your settings.