Configure Rules Engine for Email Integration

Improvement

We just improved our Rules Engine and you can now Configure Deduplication, Tagging and Routing rules even for services integrated via Email as well.

For more information on how this works, check out our support articles:

• Deduplication Rules: https://support.squadcast.com/docs/de-duplication-rules

• Tagging Rules: https://support.squadcast.com/docs/event-tagging

• Routing Rules: https://support.squadcast.com/docs/alert-routing

Sqreen Integration

New

Squadcast has launched a new alert source integration with Sqreen,the Application Security Management Platform using which you will be able to get alerted and take actions on them from Squadcast.

For more details about this integration, please refer this support article: Sqreen

Sysdig Monitor Integration

New

Squadcast has launched a new alert source integration with Sysdig Monitor, using which you will be able to get alerted and take actions on them from Squadcast.

For more details about this integration, please refer this support article: https://support.squadcast.com/docs/sysdig-monitor

ManageEngine OpManager Integration

New

Squadcast has launched a new alert source integration with OpManager, using which you will be able to get alerted and take actions on them from Squadcast.

For more details about this integration, please refer this support article: https://support.squadcast.com/docs/manageengine-opmanager

Nagios Integration

New

Squadcast has just launched a new integration with Nagios, now you can send alerts to Squadcast, manage them, get notified and take actions on them.

For more details about this integration, please refer this support article: Nagios

Instana Integration

New

Instana is an automated Application Performance Monitoring tool primarily for Microservice Applications with built-in End User monitoring, Infrastructure monitoring and advanced analytics & insights.

Squadcast has launched a new alert source integration with Instana, using which you will be able to get alerted and take actions on them from Squadcast.

Instana integration comes with an Auto-Resolve feature, meaning when an alert gets resolved in Instana, Squadcast will automatically resolve the incident.

For more details about configuring this integration, please refer this support article:

Instana

StatusCake Integration

New

Squadcast has launched a new integration with StatusCake, a website uptime & performance monitoring tool. Currently, this integration supports Uptime Monitoring, Page Speed Monitoring , SSL Monitoring and Server Monitoring.

The Uptime Monitoring integration comes with an Auto-Resolve feature, meaning when an alert gets resolved in StatusCake, it will automatically get resolved in Squadcast as well.

For more details, please refer the below support article: StatusCake

Postmortem templates

New

Postmortems are a way to summarize the resolution for an incident once it is resolved.

Postmortems are a way for you to create a knowledge-base of failures and fixes that can be shared across your organization to help build a culture of shared learning and learning from your failrues.

Now you can perform Postmortems directly from Squadcast. With our new Postmortem feature, you can use one of the default pre-populated templates or create and customize your own Postmortem templates and use them for performing Postmortems and Root Cause Analysis.

You can easily style your Postmortem as it supports Markdown and once you are finished, you can export them as PDF or MD file and share it with others.

For more details about Postmortems, please refer this article: https://support.squadcast.com/docs/postmortems

Creating Incidents from Slack

Improvement

We have improved our Slack integration and now you can Create incidents from Slack directly into Squadcast.

With this update, Now you can Create, Acknowledge, Collaborate and Resolve incidents directly from Slack.

Freshping Integration

New

We have launched a new alert source integration with Freshping which will help you monitor the uptime availability of your web assets.

This integration comes with an Auto-Resolve feature meaning when a downed service comes online again, Squadcast will automatically resolve the related incident.

For more details, please refer this support article: Freshping

HoneyBadger Integration

New

We have launched new alert source integration with Honeybadger.io which will help with Exception & Uptime monitoring for app developers.

This integration comes with an Auto-Resolve feature meaning when a reported issue gets resolved, Squadcast will automatically resolve the issue.

For more details, please refer this support article: Honeybadger

StatusPage - Subscribe to Updates

New

We have launched a new feature for StatusPages called Subscribe to Updates. Now you can enable Subscriptions in StatusPages and your end users will be able to Subscribe to the updates from your StatusPage via Email.

For more details, please refer this support article: https://support.squadcast.com/docs/statuspage#section-enable-subscriptions-to-your-statuspage

Incident Routing

New

We have launched Incident routing also know as Alert routing. This feature can be used to route alerts to the right responder(s) with help of Routing rules. You can define the routing rules based on Tags.

To know more about routing rules, please refer this support article: https://support.squadcast.com/docs/alert-routing

Tags & Severities

New

We have launched a Tagging feature using which you can define Tagging rules and incidents will be tagged based on the rules. Tags are basically key:value pairs and you can assign colors to tags.

Severities can be implemented as tags.

For more details, please refer our support article: https://support.squadcast.com/docs/event-tagging

Deduplication

New

We have launched a de-duplication feature using which you can configure the de-duplication rules and based on which events will be de-duplicated and clubbed into the same incident.

To know more about de-duplication rules, please refer our support article: https://support.squadcast.com/docs/de-duplication-rules

Web app improvements

Improvement

We fixed some bugs in the web app and made it way faster to load. The initial load time has been reduced from about 10 seconds to 2 seconds.

Elastic Integration (Watcher)

New

Squadcast has launched an integration with Elastic (Watcher), which will help getting alerts from all Elastic products. It can be used to get alerts from ELK Stack, Elastic APM, Elastic Uptime etc.

For more details about this integration, please refer this support article: Elastic

Buildkite Integration

New

Squadcast has launched an integration with Buildkite, which will help with getting alerts for Buildkite events and some events do support Auto-Resolve feature.

For more information, please refer this support article: Buildkite

AWS CloudTrail Integration

New

Squadcast has launched 2 new integrations for CloudTrail integration.

AWS CloudTrail alerts via CloudWatch

This integration is used to get alerts for any CloudTrail actions using CloudWatch (via SNS endpoints). For more information, please refer the support article: https://support.squadcast.com/docs/aws-cloudtrail-via-cloudwatch

AWS CloudTrail logs

This integration is used to get alerts whenever a CloudTrail log gets created and it is sent via a SNS endpoint. For more information, please refer this support article: https://support.squadcast.com/docs/aws-cloudtrail-logs

Squadcast Server support in mobile app

New

Squadcast has launched a new version of mobile app with support for both cloud version of Squadcast and the self-hosted server version.

Delete Organization

New

Now Account Owners will be able to delete your organisation and associated data, should you decide to do so.

Fixed the Slack cancel authorization page freeze bug

Improvement

We have fixed the bug which caused page to freeze with the Squadcast spinner when you start Slack integration but cancels the process midway.

Now, when the Slack integration is cancelled midway, it will redirect you back to the integrations page without any issues and you can retry the integration or continue performing any other action.

Jira Cloud integration

New

Squadcast have launched a new integration with Jira cloud, using which issues can be created in JIRA projects when there is an incident in Squadcast either Automatically or Manually and sync the status bidirectionally.

For more details, refer our support article: https://support.squadcast.com/docs/jira-cloud

LogDNA

New

Squadcast has launched an integration with LogDNA, which will help getting alerts from LogDNA into Squadcast, when the alert conditions are met.

For more details about setting up this integration, please refer this support article: https://support.squadcast.com/docs/logdna

Export Incident & Timeline

New

Squadcast has just launched a new feature to export the Incident and Timeline data in both PDF & CSV format. This will help greatly while performing RCA & Postmortems.

Added Incident Description to notification email

Improvement

We have added Incident description field to the incident notification email so users can have more information about the incident immediately upon notification.

StatusPage v1

New

We have just launched an initial version of Squadcast StatusPage to publicly communicate the status of your services.

For more details about this feature, please refer our support article located at: https://support.squadcast.com/docs/statuspage

Graylog

New

Squadcast has launched a new integration with Graylog to ingest alerts from Graylog.

For more details, please refer our support article: Graylog

Suppression Rules bug

Improvement

We have fixed the Suppression Rules bug which reported the suppression reason as due to Maintenance mode irrespective of whether it is due to scheduled maintenance or suppression rules.

Now incidents suppressed due to suppression rules will have information, Incident suppressed due to suppression rules, in the Incident timeline.

Azure Monitor Integration

New

Squadcast has launched an integration with Azure Monitor to monitor metrics and get alerts.

The Azure Monitor integration comes with an Auto-Resolve feature, meaning an incident which is resolved in Azure monitor will be automatically resolved in Squadcast as well.

For more details about setting this integration, please refer this support article: https://support.squadcast.com/docs/azure-monitor

OverOps Integration

New

Squadcast has launched an integration with OverOps to get alerts from incidents into Squadcast.

For more details about this integration, please refer the integration guide below: OverOps

Splunk Integration

New

Squadcast has launched an integration with Splunk, using which search alerts can be brought into Squadcast.

For more details about how to perform this integration, please refer this article: Splunk

AppDynamics Integration

New

Squadcast has now added AppDynamics Integration using which alerts can be brought into Squadcast from AppDynamics.

The AppDynamics Integration comes with an Auto-Resolve feature, meaning when an alert get resolved or closed in AppDynamics, it automatically gets resolved in Squadcast as well, provided it's setup properly.

For more details about how to perform this integration, please refer this article: AppDynamics

SignalFx Integration

New

Squadcast has added SignalFx Integration, which will help getting Alert notifications from SignalFx into Squadcast and create incidents.

The SignalFx integration comes with the Auto-Resolve feature, meaning an alert which got resolved in SignalFx will get Resolved in Squadcast automatically.

For more details: SignalFx

Uptime Robot

New

Squadcast has added Uptime Robot Integration, which will help getting Alert notifications from Uptime Robot into Squadcast and create incidents.

The Uptime Robot integration comes with the Auto-Resolve feature, meaning an alert which got resolved in Uptime Robot will get Resolved in Squadcast automatically.

For more details: https://support.squadcast.com/docs/uptime-robot

Squadcast Runbooks

New

Squadcast has launched new executable runbooks called Squadcast Runbooks which lets you create Markdown supported executable runbooks which you can execute on your system with the click of a few buttons directly from Squadcast as part of Squadcast Actions.

For more details: https://support.squadcast.com/docs/squadcast-runbooks-1

OpsRamp Integration

New

Squadcast has launched a new bi-directional integration with OpsRamp. Now users can create tickets in OpsRamp and seamlessly work on them in either Squadcast or OpsRamp.

For more details: https://support.squadcast.com/docs/opsramp

Scout APM Integration

New

Squadcast has added Scout APM Integration, which will help getting Alert notifications from Scout APM into Squadcast and create incidents.

The Scout APM integration comes with the Auto-Resolve feature, meaning an incident which got resolved in Scout APM will get Resolved in Squadcast automatically.

For more details: https://support.squadcast.com/docs/scout-apm

Cisco DNAC Integration

New

Squadcast has launched an integration with Cisco DNAC to get incidents into Squadcast and alert the on-call teams.

For more details: https://support.squadcast.com/docs/cisco-dnac

Stackdriver Integration

New

Squadcast has added Google Stackdriver Integration, which will help getting Alert notifications from Stackdriver into Squadcast and create incidents.

The latest Stackdriver integration comes with the Auto-Resolve feature, meaning an incident which got resolved in Stackdriver will get Resolved in Squadcast automatically.

For more details: Stackdriver

Grafana Integration

New

Squadcast has added a new Grafana Integration, which will help getting Alert notifications from Grafana into Squadcast and create incidents.

The latest Grafana Integration comes with the Auto-Resolve feature, meaning an incident which got resolved in Grafana will get Resolved in Squadcast automatically.

For more details: Grafana

Google SSO

New

Squadcast has added SAML 2.0 based Google SSO Integration and now organizations can enable this for their users to use Google SSO to login into Squadcast without needing a password.

For more details: https://support.squadcast.com/docs/google-sso

Service Levels - SLI & SLO

New

We have launched Service Levels to track SLIs and match them against SLOs with a dedicated SLO dashboard to monitor the SLO breaches. Whenever, the SLO is breached, an incident will be triggered.

For more details: https://support.squadcast.com/docs/service-levels

Squadcast Actions - CircleCI

New

Squadcast lets you take actions directly on Incidents by clicking on the More Actions button. Right now, we have CircleCI Integration which lets you take Rebuild action from the incident.

For more details: https://support.squadcast.com/docs/circleci-actions

DEX SDKs - Go, NodeJS

New

We just launched our own SDKs to measure the Service Level Indicators (SLI) called DEX. DEX is right now in beta mode and available for Go and NodeJS. We will be adding DEX SDKs for other platforms as well.

Ghost Inspector Integration

New

Ghost Inspector is an automated UI testing tool. Whenever a UI test fails, an incident will be created in Squadcast. Similar to Runscope, this integration integrations also comes with an Auto-Resolve feature.

For more details: https://support.squadcast.com/docs/ghost-inspector

Runscope Integration

New

Runscope is used to test your services API endpoint. With this integration, whenever a test fails, an incident will be triggered in Squadcast. The integration comes with an Auto-Resolve feature, meaning whenever a failed test passes again, the incident will be Auto-Resolved in Squadcast without any manual intervention.

For more details: Runscope

Squadcast API (Beta)

New

We have launched Squadcast API (Beta) which allows you to programmatically access data stored in Squadcast account and do operations with ease.

For more details: https://support.squadcast.com/docs/squadcast-public-api

MongoDB Integration (Atlas & CloudManager)

New

The latest MongoDB integration supports both the cloud hosted version (MongoDB Atlas) and the self-hosted community version (MongoDB Cloud Manager). MongoDB alerts will be automatically created as incidents in Squadcast.

For more details: https://support.squadcast.com/docs/mongodb-atlas-cloud-manager

Okta SSO Integration added

New

Squadcast has added Okta SAML 2.0 SSO Integration and now organisations can enable this for their users to use Okta SSO to login into Squadcast.

For more details: https://support.squadcast.com/docs/okta-sso-integration

Recurring Maintenance Schedules

Improvement

Now our scheduled maintenance mode has improved and you can actually setup repeatable / recurring maintenance like daily, weekly, monthly maintenance schedules in Squadcast.

For more details: https://support.squadcast.com/docs/maintenance-mode

Added Jira Server (On-Premise) Integration

New

We have just launched Jira Server (On-Premise) Integration in order to automatically create issues in JIRA projects when there is an incident in Squadcast and sync the status bidirectionally.

For more details:- https://support.squadcast.com/docs/jira-server-on-premise