Documentation forSolarWinds Service Desk

Router configuration

The implementation of router integration for Discovery provides several benefits over subnet integration.

  • It provides information from the subnets connected to the specific router.
  • There is no need to add the additional subnets manually.
  • You can obtain MAC addresses of devices that are part of a subnet, different from the one where scanners are installed.
    This is important because devices discovered must have a unique ID (a MAC address or a serial number) to be added to the asset database.

If you elect to use router integration, the router must support SNMP.

Create a router connection

  1. Navigate to Setup > Discovery & Assets > Connections.

  2. From the All Connections index page, click the Add icon and select Router from the dropdown.

  3. Use the information below to help in configuration.

    Fields with a red asterisk (*) are required.




    Name of the router, for internal use only. Will not affect the scanning process.


    A meaningful description, for internal use only.

    IP Address*

    Router’s IP address


    The SolarWinds scanner associated with this router. Please note that the selected scanner must have access to the router from the subnet on which it’s deployed.


    Select the SNMP credentials the discovery scanner should use in order to connect to the router.

  4. Click Create on the top right of the screen to save the connection.

Be aware that any incorrect information provided in the configuration setup (for example, an incorrect password) will prevent proper reporting in the Scanning report.

More information about Discovery connections

See Connections for information about:

  • Scanned ports and a list of the default ports scanned via Nmap
  • How to run an on-demand scan
  • How to pull a Last Scan Report
  • What data is pulled during Discovery through connections
  • Pulling fields from a mobile device via Intune
  • Obtaining management data from remote computers via WMI

Related topics

Inventory Overview