- Get Started
- Service Desk Getting Started Guides
- Get started with Service Desk setup (for administrators)
- Get started with the Service Portal (for end users)
- Get started with Service Desk (for agents)
- Get started with Enterprise Service Management (ESM)
- Get started with Service Desk for Managed Service Providers (MSPs)
- Additional Resources
- Administer
- Service Desk Administrator Guides
- Administrator setup menu guide
- Setup: Account
- Setup: Users & groups
- Setup: Integrations
- SolarWinds Observability Self-Hosted integration with Service Desk
- SolarWinds Observability SaaS integration with Service Desk
- Application widgets
- Jira integration
- Remote support integration
- Social integration
- Zapier integration
- Process integrations
- Microsoft Teams client integration
- Integration for Slack
- Zendesk integration
- Setup: Global settings
- Setup: Service Desk
- Setup: CMDB
- Setup: Discovery & assets
- Setup: Labs
- Service agent users, service task users, and technicians
- Service Desk for Managed Service Providers (MSPs)
- Enterprise Service Management (ESM)
- Change management
- ITAM (IT Asset Management)
- Mobile application
- PowerBI
- Migrate Web Help Desk to SolarWinds Service Desk
- Service Desk features
- Use case guides
- Create an incident on behalf of another user
- Allow non-domain users to create a service portal account
- Change your domain name after company acquisition
- Obtain Zoom meeting details via bi-directional process integration with OAuth 2.0 credentials
- Download a complete JSON response from a process integration call where an error occurred and include the response text in an email notification
- Create a custom dashboard and custom widgets for custom surveys
- SolarWinds Service Desk API
- Technical support
- Release Notes
- Service Desk 2025 release notes
- Service Desk 2024 release notes
- Service Desk December 2024 release notes
- Service Desk November 2024 release notes
- Service Desk October 2024 release notes
- Service Desk September 2024 release notes
- Service Desk August 2024 release notes
- Service Desk July 2024 release notes
- Service Desk June 2024 release notes
- Service Desk May 2024 release notes
- Service Desk April 2024 release notes
- Service Desk March 2024 release notes
- Service Desk February 2024 release notes
- Service Desk January 2024 release notes
- Service Desk 2023 release notes
- Service Desk December 2023 release notes
- Service Desk November 2023 release notes
- Service Desk October 2023 release notes
- Service Desk September 2023 release notes
- Service Desk August 2023 release notes
- Service Desk July 2023 release notes
- Service Desk June 2023 release notes
- Service Desk May 2023 release notes
- Service Desk April 2023 release notes
- Service Desk March 2023 release notes
- Service Desk February 2023 release notes
- Service Desk January 2023 release notes
- Service Desk 2022 release notes
- Service Desk December 2022 release notes
- Service Desk November 2022 release notes
- Service Desk October 2022 release notes
- Service Desk September 2022 release notes
- Service Desk August 2022 release notes
- Service Desk July 2022 release notes
- Service Desk June 2022 release notes
- Service Desk May 2022 release notes
- Service Desk April 2022 release notes
- Service Desk March 2022 release notes
- Service Desk February 2022 release notes
- Service Desk January 2022 release notes
- Service Desk 2021 release notes
- Service Desk November 2021 release notes
- Service Desk October 2021 release notes
- Service Desk September 2021 release notes
- Service Desk August 2021 release notes
- Service Desk July 2021 release notes
- Service Desk June 2021 release notes
- Service Desk May 2021 release notes
- Service Desk April 2021 release notes
- Service Desk March 2021 release notes
- Service Desk February 2021 release notes
- Service Desk January 2021 release notes
- Service Desk 2020 release notes
- Service Desk November 2020 release notes
- Service Desk October 2020 release notes
- Service Desk September 2020 release notes
- Service Desk August 2020 release notes
- Service Desk July 2020 release notes
- Service Desk June 2020 release notes
- Service Desk May 2020 release notes
- Service Desk April 2020 release notes
- Service Desk March 2020 release notes
- Service Desk February 2020 release notes
- Service Desk January 2020 release notes
- Service Desk 2019 release notes
- All release notes
All release notes
- Service Desk 2025 release notes
- Service Desk 2024 release notes
- Service Desk December 2024 release notes
- Service Desk November 2024 release notes
- Service Desk October 2024 release notes
- Service Desk September 2024 release notes
- Service Desk August 2024 release notes
- Service Desk July 2024 release notes
- Service Desk June 2024 release notes
- Service Desk May 2024 release notes
- Service Desk April 2024 release notes
- Service Desk March 2024 release notes
- Service Desk February 2024 release notes
- Service Desk January 2024 release notes
- Service Desk 2023 release notes
- Service Desk December 2023 release notes
- Service Desk November 2023 release notes
- Service Desk October 2023 release notes
- Service Desk September 2023 release notes
- Service Desk August 2023 release notes
- Service Desk July 2023 release notes
- Service Desk June 2023 release notes
- Service Desk May 2023 release notes
- Service Desk April 2023 release notes
- Service Desk March 2023 release notes
- Service Desk February 2023 release notes
- Service Desk January 2023 release notes
- Service Desk 2022 release notes
- Service Desk December 2022 release notes
- Service Desk November 2022 release notes
- Service Desk October 2022 release notes
- Service Desk September 2022 release notes
- Service Desk August 2022 release notes
- Service Desk July 2022 release notes
- Service Desk June 2022 release notes
- Service Desk May 2022 release notes
- Service Desk April 2022 release notes
- Service Desk March 2022 release notes
- Service Desk February 2022 release notes
- Service Desk January 2022 release notes
- Service Desk 2021 release notes
- Service Desk November 2021 release notes
- Service Desk October 2021 release notes
- Service Desk September 2021 release notes
- Service Desk August 2021 release notes
- Service Desk July 2021 release notes
- Service Desk June 2021 release notes
- Service Desk May 2021 release notes
- Service Desk April 2021 release notes
- Service Desk March 2021 release notes
- Service Desk February 2021 release notes
- Service Desk January 2021 release notes
- Service Desk 2020 release notes
- Service Desk November 2020 release notes
- Service Desk October 2020 release notes
- Service Desk September 2020 release notes
- Service Desk August 2020 release notes
- Service Desk July 2020 release notes
- Service Desk June 2020 release notes
- Service Desk May 2020 release notes
- Service Desk April 2020 release notes
- Service Desk March 2020 release notes
- Service Desk February 2020 release notes
- Service Desk January 2020 release notes
- Service Desk 2019 release notes
- All release notes