Manage user accounts in EOC

Users need a SolarWinds Platform Web Console account to perform actions in SolarWinds EOC, such as acknowledging alerts. Default account views and privileges are assigned in the account manager.

Add users individually, add group accounts, or use Active Directory accounts. If a user is in multiple group accounts, the permissions of the group highest on the Groups tab of the Account Manager are applied to the user. By default SolarWinds uses MSAPI to authenticate Active Directory users, but you can authenticate users with LDAP.

To prevent issues with accounts, make sure that your SQL Server does not have the no count connection option enabled.

For more information, see the following topics:

• Create users in the SolarWinds Platform
• Define what SolarWinds Sites and data a user can access in EOC
• Set default menu bars and views for users in the SolarWinds Platform
• Limit users to access to network areas