Create users in the SolarWinds Platform

  See this video: Adding a New User Account. /archive/sw-videos.htm?uuid=bsncd0p1jg&title=Adding a New User Account

Before you begin, consider what tasks the user must perform, what views and menu bars are most suitable, and what type of account to use.

Supported account types:

• SolarWinds Platform individual account
• Windows individual or group account (you can use Active Directory or local domain accounts)
• SAML individual or group account (see Authenticate SolarWinds Platform users with SAML v2 )

Users created using default settings can log in to the SolarWinds Platform Web Console and see information available in views, resources, and reports. For administration and customization tasks, users need extra rights.

Create SolarWinds Platform individual accounts

1. Log in to the SolarWinds Platform Web Console, and click Settings > All Settings.

2. Click Manage Accounts in the User Accounts grouping, and click Add New Account on the Individual Accounts tab.

   

3. Select SolarWinds Platform individual account, and click Next.

   

4. Type a user name and the account credentials, and click Next.

   Recommendations for strong passwords

   • Use eight or more characters.
   • Combine lowercase, uppercase, numeric, and special characters.
   • Don't use dictionary words or substitute numbers for letters.

5. On Define Settings, provide rights so that the user can perform assigned tasks, select default views and menu bars, and then click Submit.

The user account is listed in the Individual Accounts tab.

See Define what users can access and do in the SolarWinds Platform for information about assigning rights to users.

Create users based on existing Active Directory or local domain accounts

Users can use their existing Active Directory credentials to log in to the SolarWinds Platform Web Console, so you do not need to manage an extra user account.

Requirements

• You must enable Windows Account Login in the SolarWinds Platform Web Console.

  1. Click Settings > All Settings, and in Product Specific Settings, click Web Console Settings.
  2. In Windows Account Login, select Enable automatic login, and click Submit.
• To maintain administrative privileges, individual and group Windows user accounts must be defined in the same domain as the SolarWinds server they can access.
• Only Security AD groups are supported. Distribution Groups are not supported.

Create a Windows AD account for the SolarWinds Platform

1. Log in to SolarWinds Platform Web Console, and click Settings > All Settings.

2. Click Manage Accounts in the User Accounts grouping, and click Add New Account.

3. Select Windows individual account or Windows group account, and click Next.

   

4. Provide the credentials for an account with administrative access to the Active Directory or local domain, and click Next.

5. If a system account is available, you can use it. Select Use [Account Name] account to access Active Directory or Local Domain, and click Test Active Directory.

   • You may need to specify the credentials manually.
   • This option is not available when LDAP is enabled. You must specify credentials manually.

   

6. To specify the credentials manually, select Specify credentials to access the Active Directory or Local Domain, and provide the credentials.

7. Search for the Active Directory or local domain account.

   To search for all users or groups in the domain, enter domain name\ and click Search.

   If you are using LDAP, enter NetBIOS domain name\ and click Search.

   

8. Select the appropriate users in the Add Users area, and click Next.

9. On Define Settings, provide rights so that the user can perform assigned tasks, select default views and menu bars, and then click Submit.

Users can now log in to the SolarWinds Platform Web Console using their local domain or Active Directory credentials.

If you use Active Directory, users can also automatically login with their Windows credentials.