Documentation forHybrid Cloud Observability

Connect Hybrid Cloud Observability to SolarWinds Observability with Platform Connect

With version 2022.4, for Hybrid Cloud Observability Essentials and Advanced customers who also have SolarWinds Observability, comes the new Platform Connect feature. The initial release of Platform Connect enables the use of Anomaly-Based Alerting in Hybrid Cloud Observability and gives visibility into Hybrid Cloud Observability nodes from SolarWinds Observability.

How does Platform Connect secure the information communicated from Hybrid Cloud Observability to SolarWinds Observability?

For data in transit from Hybrid Cloud Observability to SolarWinds Observability, Hybrid Cloud Observability encrypts the data using the TLS 1.2 protocol with a 2048 bit RSA certificate.

 

What you will need

To set up Platform Connect between Hybrid Cloud Observability and SolarWinds Observability, you will need the following:

  • a commercial or temporary (provided by SolarWinds) Hybrid Cloud Observability license activated on a SolarWinds Platform server

  • an active SolarWinds Observability instance (full or evaluation)

  • connectivity between your SolarWinds Platform server and your cloud service provider for communication with SolarWinds Observability

  • a SolarWinds Observability API token

 

Set up Platform Connect

Platform Connect must be set up from the SolarWinds Platform Web Console. In the SolarWinds Platform Web Console, navigate to Settings > All settings > scroll down to the Platform Connect section > Add/Edit Platform Connector. The Platform Connect setup wizard will guide you through the process.

 

At the Install Agent screen, you will need to log in to your SolarWinds Observability account and get your SolarWinds Observability API token.

If you don't have a SolarWinds Observability account, you can choose to create a new account and then create a new API token using your new account. With your new account, you can evaluate SolarWinds Observability and the Platform Connect feature for 30 days.

 

To get your API token

  1. Follow the on-screen instructions to log in to your SolarWinds Observability account.

  2. Go to Settings > API Token.

  3. If you don't have an API token or don't want to use an existing one, you can create a new one.

Learn more about SolarWinds Observability API tokens

 

When you have your API Token

  1. Click I have a token in the lower-right.

  2. Enter your API token into the Token field.

  3. Click Install Agent.

 

The SolarWinds Platform Web Console will begin installing the SolarWinds Observability Agent on your Hybrid Cloud Observability server. The agent is the behind-the-scenes service that enables the connection between Hybrid Cloud Observability and SolarWinds Observability. Follow the on-screen instructions to install and configure the agent. You will see a confirmation toast when the installation is successful.

After Platform Connect setup is completed, you can see Hybrid Cloud Observability node information in SolarWinds Observability, and you can create Anomaly-Based Alerts in the SolarWinds Platform Web Console.

 

Disable Platform Connect

If you wish to disable the connection between Hybrid Cloud Observability and SolarWinds Observability, in the SolarWinds Platform Web Console, Navigate to Settings -> All settings -> scroll down to the Platform Connect section -> Add/Edit Platform Connector and select Disable Connection.