Documentation forAppOptics
AppOptics will reach its End of Service Life on September 30, 2025. Migrate to the next generation APM solution before September 30. See FAQ, or contact appopticsng-questions@solarwinds.com for support. Documentation is no longer being updated, and some features or links may not work as described.

Proxy Configuration

The following content pertains to proxy for the legacy AppOptics agents.

AppOptics agents are no long receiving updates. The new SolarWinds Observability libraries can send APM data in AppOptics and are regularly updated with new features and improvements. If you are still relying on the AppOptics agents and your components are supported by the new libraries, consider transitioning to the SolarWinds Observability libraries for your APM needs. Alternatively, you can use SolarWinds Observability as your primary APM solution.

If you have already transitioned to the new SolarWinds Observability libraries, see the SolarWinds Observability APM Services documentation for proxy information.

SolarWinds Observability libraries are not compatible with AppOptics agents. Do not use a mix of SolarWinds Observability libraries and AppOptics agents to instrument applications that are part of a distributed trace.

If your application runs in an environment that restricts outbound network connections and whitelisting IPs is not possible, our agents can be configured to use an explicit HTTP proxy server to forward connections to the AppOptics backend collector.appoptics.com (aka the collector).

The connection between the agent and collector is encrypted via TLS, so the proxy needs to support tunneling HTTPS traffic via HTTP CONNECT. Examples of such proxies include Squid, HAProxy and Apache with mod_proxy_connect. The agents support connecting to the proxy with no authentication, or with Basic authentication.

Note that proxy configuration can be set globally for the application process using environment variables or runtime properties, or set specifically for just the agent outbound connections. If set in both places, the agent-specific configuration takes precedence.

See the links below on how to set proxy configuration for each agent:

Navigation Notice: When the APM Integrated Experience is enabled, AppOptics shares a common navigation and enhanced feature set with other integrated experience products. How you navigate AppOptics and access its features may vary from these instructions.