New features and improvements in SolarWinds Platform

Feature Adoption

A new section in My Deployment that shows you how to enable and expand the usage of key features of your products.

Dark theme available for all modern dashboards

Users can now switch to the dark theme without using the NOC mode. Each logged-in user can set their theme in their profile.

High Availability repair

Users can run a repair on HA pools in the web console or via CLI. This resolves HA issues fast without the need to contact support.

Modern dashboards

• A new modern dashboard widget, the Entity Drill-Down widget, has been introduced to group and drill down into different node and group entities. Users can simply select groupings with drop-down or different entity properties, without having to use custom query/SWQL to modify this widget.

• In KPI widgets, users can now synchronize font size when using multiple KPI tiles. The option is available when editing a KPI widget in the Scale Sync Configuration setting.

508 Compliance

Support for 508 compliance has been improved to ensure that the software is accessible to people with disabilities. The Login page and the main menu have been updated to better comply with this standard.

Recurring maintenance schedules

• Users can now enter a reason for one-time jobs to document why entities are put into maintenance mode.

• Users can schedule maintenance windows for volumes.

• Users have a better visibility of upcoming maintenance windows:

  • A new Maintenance Windows widget has been added to node details pages.

  • The next maintenance window is displayed in the Node Details widget.

Intelligent Maps improvements

• Users can assign a single interface to a line.

• When users move labels, connections to shapes or entities are visible.

• Users can add or remove connection pills.

• Users can align objects in a new alignment menu with complete object alignment options.

• Users can add multiple labels for shapes.

• Users can edit line width for lines and connections.

• Users can use underlined text in text boxes and labels.

• Labels appear arranged around shape or entity instead of overlapping.

Additional updates

• Data collected by SolarWinds Platform agents during polling engine failover is now retained and stored after failover completes.

New features and improvements in SolarWinds Observability Self-Hosted Essentials

Additional updates

• Added IPv6 environment compatibility, allowing IPAM to be installed on full IPv6 environments.

  For Cisco devices, CRUD operations for scopes will not be available during this release.

• Removed obsolete Manage Subnets and DHCP & DNS Management UI for improved interface security.

• Added support for RedHat Enterprise Linux 9 DHCP.

Enhanced FortiGate and Cisco Firepower firewall support

SNMP-based monitoring for FortiGate and Cisco Firepower firewalls has been improved. Users can monitor Site-to-Site VPNs, and Remote Access VPNs (IPsec & SSL).

Site-to-Site VPN tunnel monitoring

• Users can monitor local and remote peer IPs for each tunnel.

• Users can view tunnel status, uptime, and traffic throughput.

• Users can see used encryption & hashing algorithms.

Remote access VPN monitoring (IPsec and SSL)

• Users can view active remote VPN users, including assigned local IP and source IP.

• Users can identify VPN type (IPsec or SSL).

• Users can track traffic metrics and session durations.

• Users can assess theoverall VPN load.

Cisco Catalyst SD-WAN (cEdge) support (API)

Users can monitor Cisco Catalyst SD-WAN (cEdge) devices through vManage API, enabling visibility into edge routers, WAN uplinks, VPN tunnels, and orchestrator health.

• Users can monitor Cisco cEdge devices status, interfaces, and WAN links in real-time.

• Users gain visibility into VPN tunnels, including operational status and performance metrics.

• Users can view an inventory of cEdge devices with vManage-driven auto-discovery.

Fortinet FortiManager SD-WAN – Tunnel Monitoring

Support for Fortinet FortiManager devices has been extended to include VPN tunnel monitoring. Users can now view a complete list of VPN tunnels, along with their status and performance metrics such as jitter, latency, and packet loss.

This update also restores SD-WAN visibility for Fortinet environments, including tunnel-related widgets on the SD-WAN Orchestrator Summary and Node Details Summary pages.

Monitor in SAM with IPv6

Introduced support for IPv6 in SAM for most areas, including AppInsight, API Poller, and CMAN.

Container monitoring in Kubernetes version 1.22 or earlier, and cloud monitoring in AWS and Docker are currently not compatible with IPv6.

Performance improvements

Implemented caching to reduce load times by over 40 percent on the SAM Summary Page and its widgets.

Expanded support for gMSA and WinRM

Extended compatibility for using gMSA (group managed service accounts) when polling via WinRM for more SAM features:

• Real-time services, including Real-time Process Explorer and Real-time Event Log Viewer.
• Reboot

gMSA support for WinRM polling

Added support for using gMSA (group managed service accounts) credentials when polling via UDT.

Additional updates

Added IPv6 environment compatibility.

New features and improvements in SolarWinds Observability Self-Hosted Advanced

Connect multiple SEM deployments

Users have visibility into multiple SEM deployments simultaneously and can review a unified view of all security-related information across their SEM environments.

Persistent IPv6 DNS resolving

Added support for persistent IPv6 NetFlow DNS resolving. You can view the resolved hostnames and domains in related resources and reports. You can also edit or initiate a lookup for specific IPv6 addresses.

Improvements to end of sales and end of support data

In addition to Cisco devices, NCM now automatically imports end of sales (EOS) and end of support (EoS) data for Palo Alto devices.

The speed of retrieving EOS and EoS data for all supported vendors has been significantly improved.

To avoid the risks associated with using outdated devices, use NCM to track the lifecycle status of all your devices.

New features and improvements in SolarWinds Observability Self-Hosted Enterprise Scale

Adaptive Scale for additional polling engines

Users can scale additional polling engines by increasing the resources (mainly CPU and memory) for the polling engine.

High Availability Change Server Role

Users can convert an additional polling engine (APE) role from Active to Standby and vice versa. This allows changing the High Availability pool ratio of Active HA Servers to Standby HA Servers in the web console.

Fixed customer issues

Case number	Description	Platform product
01986010	An issue has been fixed that caused no audit message to be created when a node IP address was changed through the API.	Platform
01958252, 01961504, 01965847, 01967218	Stability in the My Deployment > Servers and My Deployment > Pools tabs has been improved by ignoring case sensitivity and duplicate values.	Platform
01957778	The All Groups widget now displays all configured groups.	EOC
01930807, 01962727	When a job name includes an unsupported character (such as , >, or |), jobs no longer fail when a user turns on impersonation. Unsupported characters are replaced by underscores, the job runs, and the user is not prevented from turning off impersonation.	NCM
01849881	An issue has been fixed that could cause a network discovery to stop working with the following error in the Web.log file: Discovery profile message is not localized by website: Network Discovery has been interrupted. This error may be due to a business layer fault condition. Please restart the interrupted Network Discovery.	Platform
01951120	The SWIS API no longer fails to return results when the ResponseTime value is greater than 32767 ms.	Platform
01935397	The performance of a SWIS query that inserts data into an NCM table has been improved. It no longer results in transaction timeouts and prevents users from creating custom reports.	NCM
01951326	When you generate a script after a firmware upgrade, the user name and password of the SCP server are no longer displayed in plain text in the script preview.	NCM
01928912	Palo Alto API polling no longer stops working if a node is moved from the main polling engine to an additional polling engine. Polling now functions correctly after polling engine reassignment, ensuring that up-to-date data is collected.	NPM
01641350, 01920509	A passive agent that becomes stuck no longer prevents other passive agents from functioning correctly, which can cause nodes to be falsely reported as being down.	Platform
01939127	When an HA failover occurs during an upgrade and the active main polling engine has been upgraded, the upgrade of the original main polling engine is no longer blocked.	Platform
01930722	Cisco Hardware Health sensors are no longer skipped during polling if their scale or data type cannot be resolved. Previously, these sensors were excluded, which could result in missing temperature or status readings. The SolarWinds Platform now ensures that such sensors are added with the available information (name, status, value) and defaults the type to Other when data is incomplete.	NPM
01930100, 01931780, 01935149, 01935716, 01940316, 01944405, 01954949	When one subnet IP address has multiple ports or users assigned to it, the IP address is not listed multiple times.	IPAM
01768899, 01897412	Monitoring a cloud account with Databricks VMs no longer results in slow performance.	SAM
01861570	The Device View tab no longer fails to load when a device contains interfaces with a status of Critical. The UI now recognizes this status correctly, ensuring that the Device View loads as expected.	NPM
01905733	Intelligent Maps on modern dashboards now support live updates.	Platform
01907591	When access points have an empty or null IP address API polling no longer fails for Arista Wireless Manager devices. Data for the devices is displays, and errors such as the following are not written to the logs: Failed parse source value: for type: String	Platform
01839233	Syslog messages with more than approximately 1,500 characters are no longer truncated.	Platform
01308188, 01332779, 01380614. 01382170, 01396520, 01404094, 01422106, 01463206, 01487495, 01531652, 01721038, 01729159, 01801261, 01885564, 01932155, 01955563	Nodes that use APIPA addresses are no longer mapped incorrectly.	VMAN
01891872, 01984074	Some Cisco devices, such as Cisco C1121-4P and Cisco FirePOWER 1140 Security Appliance, now show the model name instead of being identified as only 'Cisco'.	Platform
01839054	Recursion in Intelligent Maps is identified with the following message in the logs: Recursion: cannot add entity {entity.Id} because it's a member of {container.Id} container. However, recursion does not prevent updates to the container and the creation of valid relationships to other entities.	Platform
01829210, 01899647, 01923408, 01931362	Performance has been improved and issues that could cause the Web Console to stop responding or fails to load have been fixed.	Observability
01929172	Performance of preflight tests during Centralized Upgrades has been improved for large environments with many scalability engines. If communication issues between servers prevent the tests from completing, they timeout with a message instead of hanging.	Platform
N/A	The failover reason is now added to audit events.	Platform
00375748	AppInsight for SQL Top Expensive Queries resource no longer incorrectly applies threshold values in milliseconds instead of seconds.	SAM
00430582. 00439119, 00452999. 00560626, 00561974, 00571210. 00602536. 00622855, 00640124, 01897784, 01903861	Classic network-wide charts no longer fail to load due to a database conversion error. Affected charts, including availability, response time, and utilization views, are now displayed correctly.	NPM
N/A	The reboot button no longer fails for nodes polled via WinRM and using gMSA credentials.	SAM
00073130, 01913515	When a node belongs to more than one group, you can click Simulate or Execute to test an alert action on the node. The test no longer fails with the exception NetObjectData is null.	Platform
01692130, 01776286, 01899647	Database performance has been improved to prevent various issues, including database maintenance errors due to latency, slow performance in the Web Console, and problems with automatic group assignment of SAM templates for non-agent-based nodes.	Platform
01822624, 01936226	An issue that resulted in SqlErrorHelper errors related to memory-optimized tables was resolved.	Platform
01891208	Filters added to the Top XX Capacity Problems widget are now applied correctly.	Platform
N/A	Local datastores are now recognized.	VMAN
00398553	Tuned a long-running SWIS query, which improved performance issues related to action variables in VMware alerts.	VMAN
01817481	An issue has been fixed that could cause ASA Site-to-Site VPN tunnels to be displayed incorrectly when CLI polling failed due to unexpected software version values. These cases are now handled correctly, ensuring accurate tunnel visibility.	NPM
01795113	When an additional polling engine (APE) is removed manually via the database from the SolarWinds Platform, but the SolarWinds services continue to run, it can no longer change the status of agent plug-ins assigned to other APEs, which could cause them to be disabled and then uninstalled.	Platform
01760866, 01730123	A query for VoIP IPSLA operations has been optimized, decreasing database waits and increasing the speed of IPSLA scans.	VNQM
00522348, 00792386, 01739090	When duplicate IP addresses are assigned to multiple nodes, NetPath no longer displays an incorrect hostname in some cases. Previously, hostname resolution always defaulted to the first matching node, even if it was not the correct endpoint. Hostname-to-IP mappings are now cross-validated across all nodes that share the duplicate address, which ensures that NetPath paths display the correct device identity for accurate visualization and troubleshooting. An advanced option is available to disable this behavior if legacy resolution is preferred. Use the “Use first matching node for duplicate IPs” setting under Advanced NetPath Settings.	NPM
01683917	A NotPresent status has been added for Interfaces to better show the true state polled from the entity.	Platform
01680351	Selecting a node on the Managed Nodes page is no longer slowed down by logic to determine whether the node has been added to NCM.	NCM
01689512, 01851456, 01990073	An issue that caused invalid warnings such as the following to be written to the APM.BusinessLayer.log has been fixed: WARN SolarWinds.APM.BusinessLayer.Licensing.LicensingService - No license info found for engine IPWSWPOLL01 and entity ABSA	SAM
01511153, 01940443	The instructions for configuring Azure AD for single sign-on login to the SolarWinds Platform Web Console have been updated.	Platform
01673456, 01778801	Settings that were present in both the app.config file and Centralized Settings have been removed from the app.config file. Duplicate settings with different values could cause confusion.	Platform
01976947	Customer credentials are no longer recorded in plain text in the NcmBusinessLayerPluging.log file.	NCM
01920495	The Deployment Health test "Check that time settings across servers are synced" no longer returns invalid warnings.	Platform
01482991	Running an execute command script with the Execute Script in Config Mode option selected no longer uploads the config instead of running the script.	NCM
01468275, 01535299, 01670893, 01722168, 01792218, 01801635, 01867133, 01921440	In deployments with an additional website, the additional website always displays the same group membership data as the main polling engine website.	Platform
00814594, 01617343, 01684877	When polling engines have a large number of agents connected to them (for example, over 800), the time required for CPU statistics to start being polled again after an HA failover is significantly reduced.	Platform
01251351, 01751026, 01758746, 01932009	Issues that caused the caption for a Windows node to alternate between the hostname and the IP address have been fixed.	Platform
01177064, 01520187	NetFlow Traffic Analyzer (NTA) resources no longer fail to load when views contain extensive interface limitations. In these cases, the view displayed the following error instead of the expected traffic data: There was an error while loading data for this resource. Internal Server Error The SolarWinds Platform now correctly processes large interface limitation sets, ensuring that NTA resources load as expected and provide accurate traffic visibility.	NTA
00633475, 01908910	When a Cisco SD-WAN (Viptela) device with an IPv4 address has a subinterface number that is more than two digits, the IP address is no longer parsed as an IPv6 address.	UDT
N/A	The missing SolarWinds.HardwareHealthTool.exe has been returned to its former directory.	SAM

Installation or upgrade

Known issues

Performance issues when using AlertStack

Enabling AlertStack may lead to performance degradation in certain environments.

Resolution or workaround: Disable AlertStack to restore expected performance.

If you have SendTrustedIssuerList enabled, the Configuration wizard may fail

SolarWinds internal certification authorities are not stored in the system trusted certificate stores. When SendTrustedIssuerList is enabled, the system only allows client certificates signed by trusted certification authorities, causing the SolarWinds client certificate to be rejected.

The Configuration wizard may fail with the following message.

Failed to setup RabbitMQ for SolarWinds Platform

Resolution or workaround: Follow the instructions in the "Failed to setup RabbitMQ for SolarWinds Platform" when SendTrustedIssuerList registry key is enabled article.

Custom Cisco ACI alerts retriggering after upgrade

Cisco ACI monitoring has been migrated to a new technology. As a result, your custom alerts may retrigger after the upgrade and deprecated SWIS properties will no longer work as expected.

Resolution or workaround: Review your custom Cisco ACI alerts and replace deprecated properties with supported ones.

Invalid real-time data for interfaces

When you upgrade to 2025.4 RC1, real-time data polled for interfaces may be invalid.

Resolution or workaround: This will be addressed in a future release.

Performance impact on selected NetFlow resources

After upgrading to NTA 2025.4, you may experience reduced performance in the Endpoints, Receivers, and Transmitters resources.

Resolution or workaround: Upgrade to the next version of NTA as soon as it becomes available.

End of life

Integration with the SolarWinds Platform requires a supported version of the platform.

Version	EoL announcement	EoE effective date	EoL effective date
2023.3	October 21, 2025: End-of-Life (EoL) announcement – Customers on SolarWinds Observability Self-Hosted version 2023.3 or earlier should begin transitioning to the latest version of SolarWinds Observability Self-Hosted.	November 20, 2025: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for SolarWinds Observability Self-Hosted version 2023.3 or earlier will no longer actively be supported by SolarWinds.	November 20, 2026: End-of-Life (EoL) – SolarWinds will no longer provide technical support for SolarWinds Observability Self-Hosted version 2023.3.
2023.2	June 10, 2025: End-of-Life (EoL) announcement – Customers on SolarWinds Observability Self-Hosted version 2023.2 or earlier should begin transitioning to the latest version of SolarWinds Observability Self-Hosted.	July 10, 2025: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for SolarWinds Observability Self-Hosted version 2023.2 or earlier will no longer actively be supported by SolarWinds.	July 10, 2026: End-of-Life (EoL) – SolarWinds will no longer provide technical support for SolarWinds Observability Self-Hosted version 2023.2.
2023.1	February 11, 2025: End-of-Life (EoL) announcement – Customers on SolarWinds Observability Self-Hosted version 2023.1 or earlier should begin transitioning to the latest version of SolarWinds Observability Self-Hosted.	March 13, 2025: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for SolarWinds Observability Self-Hosted version 2023.1 or earlier will no longer actively be supported by SolarWinds.	March 13, 2026: End-of-Life (EoL) – SolarWinds will no longer provide technical support for SolarWinds Observability Self-Hosted version 2023.1.

See the End of Life Policy for information about SolarWinds product life cycle phases. To see EoL dates for earlier SolarWinds Observability Self-Hosted versions, see SolarWinds Observability Self-Hosted release history.

Deprecation notice

The following platforms and features are still supported in the current release. However, they will be unsupported in a future release. Plan on upgrading deprecated platforms, and avoid using deprecated features.

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