Documentation forSolarWinds Platform Self-Hosted

Repair a HA pool

This topic applies only to the following products:

SolarWinds Observability Self-Hosted

DPAIM — EOC — IPAM — LA — NAM — NCM — NPM — NTA — SAM — SCM — SRM — UDT — VMAN — VNQM — WPM

Repair one or more HA pools within the High Availability Deployment Summary page or using the command line. Use the repair tool to fix common issues in less time and without having to rebuild from scratch.

When to repair

The following are a few of the scenarios for which you might need to run an HA Repair:

  • Failovers not occurring when expected
  • Incorrect service member types
  • Problems making members active
  • Critical server status on High Availability Deployment Summary page
  • Duplicate engines or resources in the database
  • Incorrect PoolMasterID
  • Split-brain issues

Repair HA pools in the SolarWinds Platform Web Console

Use the Repair tool within the High Availability Deployment Summary page to run a repair.

  1. In the SolarWinds Platform Web Console, click Settings > My Deployment.

  2. In the Pools tab, select one or more pools you want to repair.

  3. Click Repair from the toolbar.

  4. In the Repair pool modal, confirm that you want to repair the pool(s) by clicking Repair.

Repair HA pools using the standalone Repair tool

Run an HA repair in the background using the command line tool.

  1. On the SolarWinds Platform server, open a command prompt as an administrator.

  2. Navigate to the SolarWinds directory (by default, C:\Program Files (x86)\SolarWinds\Orion).

  3. Enter the following command, replacing "PoolName" with the name of the pool you want to repair:

    HAEnableDisable.exe /RepairPool "PoolName"

  4. Press Enter.

A confirmation message will appear in the CLI once the process is finished.