Documentation forServer & Application Monitor
Monitoring your applications and environment is a key capability of Hybrid Cloud Observability and is also available in a standalone module, Server & Application Monitor (SAM). Hybrid Cloud Observability and SAM are built on the self-hosted SolarWinds Platform.

Manage Credentials

The Manage Credentials page serves as a centralized credential store for the following types of SAM credentials:

Supported credential types include:

  • API Key: A long random string passed between applications and often used in API poller request URLs and headers.
  • Basic Authorization: Also called "Basic Auth," this method passes usernames and passwords in request headers, sent via HTTPS and encoded with Base64 for security. Passwords are required.
  • Bearer Token: Also called "token authentication," this scheme uses access tokens to authenticate requests, in the form of text strings added to request headers (for example, Authorization: Bearer <Your API Key>).
  • OAuth 2.0: Uses access tokens that an API server passes to an authentication server to grant access via public and private keys. To learn more about Grant Type, Tenant ID, and other OAuth terms, see API credentials.
  • SolarWinds Cloud Token: An API token generated in an active AppOptics or APM Integrated Experience account. See Retrieve a SolarWinds Cloud Token to integrate AppOptics with SAM.

There are several places in SAM where you can work with credentials, such as the Credentials Library for component monitors. For details, see Manage credentials in SAM.

To open this page:

  1. Log in to the SolarWinds Platform Web Console with an SolarWinds Platform administrator account.
  2. Click Settings > All Settings.
  3. Scroll down to the Credentials section of the page and click Manage API Poller Credentials.

For details about using this page, see Manage Credentials in the SAM Administrator Guide.

Available actions

  • To search for credentials, enter text in the Search field and click Enter.

  • To add credentials, click New.

    New credentials are sent by HTTP in plain text, instead of HTTPS. Consider adding credentials by logging in to the SolarWinds Platform Web Console directly from the SolarWinds Platform server.

  • To update existing credentials, select a set of credentials and click Edit.

  • To delete credentials, select the set(s) you want to remove and click Delete.

    Deleting credentials is permanent. Also, credentials currently in use cannot be deleted. For example, if credentials are assigned to an API poller, remove credentials from that poller before deleting them on this page.