Configure Microsoft SQL Server

To configure SQL Server for your Web Help Desk deployment, use the SQL Server Configuration Manager to enable TCP/IP on SQL Server. When completed, use SQL Server Management Studio for SQL Server to create and configure SQL Server to the Web Help Desk database instance.

Enable TCP/IP on SQL Server

Configure the following settings in the SQL Server Configuration Manager.

Setting Value
TCP/IP Protocol Enabled in SQL Server Network Configuration > Protocols for SQL 20xx
IP Address

127.0.0.1 (if installed on the Web Help Desk server)

Server IP address (if installed on a separate server)

TCP Port 1433
IPAll
TCP Dynamic Ports Blank
TCP Port 1433

Create and configure your SQL Server database

Configure the following settings in the SQL Server Management Studio for SQL Server to create and configure SQL Server to the Web Help Desk database instance.

Setting Value
SQL Server and Windows
Authentication Mode
Enabled
Login Name whd
SQL Server Authentication:
Password
Enabled and configured
SQL Server Authentication: 
Enforce password policy
Disabled
SQL Server Authentication: 
Enforce password expiration
Disabled
SQL Server Authentication: 
User must change password
at next login
Disabled
Database name whd
Database owner whd