Documentation forService Desk

Procurement

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Introduction

The Service Desk Procurement module provides a comprehensive list of all goods and services purchased by the company. 

You can see itemized lists of contracts, purchase orders, and vendors, and you can access the reconcile module. You can also link items together (for example, you can link a vendor to a specific purchase order).

Enterprise Service Management (ESM) customers can utilize the Assets module by enabling it first. Navigate to the specific service provider > Setup > Global Settings > Service Desk Settings > Extra Features and enable Assets.

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Procurement