Mobile application: Change Catalog

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Introduction

The SolarWinds Service Desk (SWSD) Change Catalog module in the mobile application contains a repository of Change Catalog Items (CCIs), which are change plan templates your organization has predefined for each change type. In the Change Catalog module you can see a list of all CCIs and their status.

For more information on the modules available in the mobile application, see Mobile application.

For more information about the change catalog and how it works, see Change catalog.

Navigation

When the mobile application opens, by default it opens to a list of incidents and service requests.

You can switch to any other module by clicking the 3-line menu in the black area above the list. A list of the modules then displays.

From the list of modules, select Change Catalog. A list of all change catalog items displays.

Search or filter

From the black area above the list you can search for an available service or filter the list of services.

Tap the magnifying glass to search for n change catalog item.
Tap the funnel to filter the contents of the list of change catalog items. A new list then displays the filter options you can choose from. You can also tap the magnifying glass to search for a filter option.