Documentation forLog Analyzer

LA 2023.3.1 release notes

Release date: September 12, 2023

Here's what's new in LA 2023.3.1. You can find the applicable system requirements here.

To view release notes, system requirements, and product guide PDFs for supported versions of LA, see LA previous versions. To view release notes for multiple versions and multiple SolarWinds Platform products on a single page, see the release notes aggregator.

LA runs on the SolarWinds Platform (self-hosted). LA release notes include the updates from the SolarWinds Platform (self-hosted).

New features and improvements in LA

General improvements

  • Bug and security fixes.

Fixed CVEs

At SolarWinds, we prioritize the swift resolution of CVEs to ensure the security and integrity of our software. In this release, we have successfully addressed the following CVEs.

SolarWinds CVEs

SolarWinds would like to thank our Security Researchers below for reporting on the issue in a responsible manner and working with our security, product, and engineering teams to fix the vulnerability.

CVE-ID Vulnerability Title Description Severity Credit
CVE-2023-23840 SolarWinds Platform Exposed Dangerous Method Vulnerability The SolarWinds Platform was susceptible to the Incorrect Comparison Vulnerability. This vulnerability allows users with administrative access to SolarWinds Web Console to execute arbitrary commands with NETWORK SERVICE privileges. 6.8 Medium Piotr Bazydlo (@chudypb) of Trend Micro Zero Day Initiative
CVE-2023-23845 SolarWinds Platform Exposed Dangerous Method Vulnerability The SolarWinds Platform was susceptible to the Incorrect Comparison Vulnerability. This vulnerability allows users with administrative access to SolarWinds Web Console to execute arbitrary commands with NETWORK SERVICE privileges. 6.8 Medium Piotr Bazydlo (@chudypb) of Trend Micro Zero Day Initiative

Fixed customer issues

Case number Description Platform product
01245979, 01313243, 01407384

The SolarWinds Platform no longer fails periodically with errors like the following:

  • There was an error retrieving data from SolarWinds Information Service

  • Cannot access a disposed object. Object name: 'System.ServiceModel.Channels.ServiceChannel'.

Platform
01423536 When you run database maintenance manually, the swdebugMaintenanceExecutionHistory.log shows the time the job started as well as the time it completed. Platform
1359087 The FreeICMP SWQL query has been optimized to prevent it from timing out in certain environments. The query now runs successfully and returns the correct number of licensed nodes. Platform
1417513 The nfs2 and nfs3 volume types available for AIX systems are now correctly classified as NetworkDisks. Platform
1337918 PerfStack updates: the metadata query was optimized, caching results for PerfStack metrics was optimized. Platform
1221457, 1293288, 1354612, 1395445, 1427582, 1430113 In environments with HA pools, the SolarWinds Agent configuration was improved so that the Agents do not experience connection issues or do not connect to an incorrect polling engine. The issues were caused by incorrectly assigned engine IP addresses. Platform
01189602, 01296329, 01268284

In deployments with additional polling engines (APEs), attempting to integrate the SolarWinds Platform with DPA would install the DPA Business Layer on the APE. This caused problems with the DPA integration, including:

  • Application relationships added on the Manage Client Application Relationships page were automatically removed.

  • Integration fails with the message There was an error when trying to enable the integration with the DPA server: Establishing federation with jSWIS failed.

  • Attempting to add a DPA server returns the message Cannot find a DPA server at this address or port. Check your DPA server details and network connection.

Platform

Installation or upgrade

If you are upgrading from an LA 2022.2, remove the following file from all agents (both local and remote) after upgrading and restart the SolarWinds Agent services:
C:\Program Files (x86)\SolarWinds\Agent\Plugins\LA_WindowsEvents.Agent.plugin
Failure to remove this file after upgrading from SolarWinds Platform 2022.2 may result in future licensing conflicts.

For new installations, you can download the installation file from the product page on https://www.solarwinds.com or from the Customer Portal. For more information, see Get the installer.

For upgrades, including options to pre-stage the installation files, go to Settings > My Deployment to initiate the upgrade. The SolarWinds Installer upgrades your entire deployment (all SolarWinds Platform products and any scalability engines).

For more information, see the SolarWinds Platform Product Installation and Upgrade Guide.

You must be on version 2020.2.1 or later to upgrade to the current version. If you are on 2020.2 or earlier, first upgrade to 2020.2.6 and then upgrade to the current version.

Before you upgrade!

  • Make sure the database user you use to connect to your SQL Server has the db create privilege. Without this privilege, the upgrade will not complete.

  • The legacy syslog and traps functionality has been retired and replaced with new functionality called SolarWinds Log Viewer, which can be upgraded to Log Analyzer for additional capabilities. Current rules and history will automatically be migrated to the new logging functionality (SolarWinds Log Viewer or Log Analyzer). The functionality of SolarWinds Log Viewer and Log Analyzer has been improved to more closely match legacy functionality.

    If you built syslog and trap alerts using custom SQL queries, they will not function after upgrading to 2022.3 or later. SolarWinds recommends you rewrite the alerts using SWQL (Orion.OLM entities) or using the alerting functionality built into Log Viewer/Log Analyzer.

  • Some upgrade situations from the Orion Platform to the SolarWinds Platform are not supported and the installer will stop the upgrade automatically.

    • If you have a SQL Server older than 2016.
    • If you have an Orion Platform product version 2020.2.1 or earlier.

DPAIM

DPAIM can be installed in either of the following ways:

  • With SolarWinds SAM

    DPAIM is automatically installed with SolarWinds SAM. If you have SAM, all you have to do is set up the integration module.

    To install SAM, use the SolarWinds Platform Installer.

  • Standalone (SAM not required)

    If you do not plan to install SAM, download and run the SolarWinds Platform Installer to install DPAIM as a separate product. You can install DPAIM alone, or you can install DPAIM with other SolarWinds Platform products, such as SolarWinds SRM.

After you install DPAIM, you must set up the DPA Integration Module.

End of life

Version EoL announcement EoE effective date EoL effective date
2020.2.6 April 18, 2023: End-of-Life (EoL) announcement – Customers on LA version 2020.2.6 or earlier should begin transitioning to the latest version of LA. May 18, 2023: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for LA version 2020.2.6 or earlier will no longer actively be supported by SolarWinds. May 18, 2024: End-of-Life (EoL) – SolarWinds will no longer provide technical support for LA version 2020.2.6.
2020.2.5 January 18, 2023: End-of-Life (EoL) announcement – Customers on LA version 2020.2.5 or earlier should begin transitioning to the latest version of LA. February 17, 2023: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for LA version 2020.2.5 or earlier will no longer actively be supported by SolarWinds. February 17, 2024: End-of-Life (EoL) – SolarWinds will no longer provide technical support for LA version 2020.2.5.
2020.2.4 October 19, 2022: End-of-Life (EoL) announcement – Customers on LA version 2020.2.4 or earlier should begin transitioning to the latest version of LA. November 18, 2022: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for LA version 2020.2.4 or earlier will no longer actively be supported by SolarWinds. November 18, 2023: End-of-Life (EoL) – SolarWinds will no longer provide technical support for LA version 2020.2.4.
2020.2.1 October 19, 2022: End-of-Life (EoL) announcement – Customers on LA version 2020.2.1 or earlier should begin transitioning to the latest version of LA. November 18, 2022: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for LA version 2020.2.1 or earlier will no longer actively be supported by SolarWinds. November 18, 2023: End-of-Life (EoL) – SolarWinds will no longer provide technical support for LA version 2020.2.1.
2020.2 October 19, 2022: End-of-Life (EoL) announcement – Customers on LA version 2020.2 or earlier should begin transitioning to the latest version of LA. November 18, 2022: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for LA version 2020.2 or earlier will no longer actively be supported by SolarWinds. November 18, 2023: End-of-Life (EoL) – SolarWinds will no longer provide technical support for LA version 2020.2.

See the End of Life Policy for information about SolarWinds product life cycle phases. To see EoL dates for earlier LA versions, see LA release history.

Deprecation notice

The following platforms and features are still supported in the current release. However, they will be unsupported in a future release. Plan on upgrading deprecated platforms, and avoid using deprecated features.

Port 17778

SWIS REST Endpoint on port 17778 is deprecated as of 2023.1 and will be replaced with port 17774 in a future release. SolarWinds recommends that you start migrating SWIS REST Endpoint to port 17774.

If you are using DPAIM, make sure you are running DPA 2024.2 or later to switch to port 17774. Earlier DPA versions cannot send data to DPAIM on port 17774. See Specify the port DPA uses... for more information.

Starting with 2024.2, you can enable the port in Advanced Configuration by clearing the DisableSwisRestEndpointOnPort17778 option. See Enable/disable the SWIS endpoint port.

Network Atlas

Network Atlas is deprecated as of Orion Platform 2020.2. It is still available and supported in the current release, but will be removed in a future release. Deprecation is an indication that you should avoid expanded use of this feature and formulate a plan to discontinue using the feature. SolarWinds recommends that you start using Intelligent Maps in the SolarWinds Platform Web Console to display maps of physical and logical relationships between entities monitored by the SolarWinds Platform products you have installed.

Starting with 2024.2, you can import Network Atlas maps to Intelligent Maps. See Import maps.

Legal notices

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The SolarWinds, SolarWinds & Design, Orion, and THWACK trademarks are the exclusive property of SolarWinds Worldwide, LLC or its affiliates, are registered with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries. All other SolarWinds trademarks, service marks, and logos may be common law marks or are registered or pending registration. All other trademarks mentioned herein are used for identification purposes only and are trademarks of (and may be registered trademarks) of their respective companies.