Latest release: WHD 12.7.4 on February 16, 2021
Release Notes
WHD release notes includes new features, upgrade notes, fixed and known issues, and end-of-life notices.
Install & Upgrade
Step-by-step instructions and checklists to help you plan, prepare, and then install or upgrade.
Getting Started Guide
Deployment and configuration information to quickly get your new product in place.
Administrator Guide
Beyond the Getting Started Guide, learn how to use all of the features.
Additional Resources
Did you know?
You can create and link an incoming account with a Google Gmail account. After you complete the configuration, you can access the account using Open Authentication (OAuth) 2.0, retrieve the incoming email, and generate a new ticket using the data in the email. This release also includes password protection for tech and administrator accounts, HTTP Strict Transport Security (HSTS) with Transport Layer Security (TLS) to enforce an HTTPS connection, and an enhanced client user interface for improved usability.