SolarWinds Service Desk September 2021 Release Notes
Release date: September 1, 2021
These release notes describe the new features and improvements in the SolarWinds Service Desk.
New features and improvements in SWSD
Permissions Audit Log/Trail (Permission change audit trail)
The latest enhancement to asset management has taken your SWSD to the next level. The new Audit logs allow you to review and manage changes that have been made in areas such as:
- Role & Permissions
Refer to the Audit topic for more information about benefits, use cases and how tos.
Apple M1 Compatibility
Another notable addition to asset management. The Discovery Agent capabilities in your SWSD now offers installation for ARM Mac processors.
Refer to the Discovery Agent Installation topic for more information about navigation instructions and how tos.
© 2023 SolarWinds Worldwide, LLC. All rights reserved.
This document may not be reproduced by any means nor modified, decompiled, disassembled, published or distributed, in whole or in part, or translated to any electronic medium or other means without the prior written consent of SolarWinds. All right, title, and interest in and to the software, services, and documentation are and shall remain the exclusive property of SolarWinds, its affiliates, and/or its respective licensors.
SOLARWINDS DISCLAIMS ALL WARRANTIES, CONDITIONS, OR OTHER TERMS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, ON THE DOCUMENTATION, INCLUDING WITHOUT LIMITATION NONINFRINGEMENT, ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY INFORMATION CONTAINED HEREIN. IN NO EVENT SHALL SOLARWINDS, ITS SUPPLIERS, NOR ITS LICENSORS BE LIABLE FOR ANY DAMAGES, WHETHER ARISING IN TORT, CONTRACT OR ANY OTHER LEGAL THEORY, EVEN IF SOLARWINDS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
The SolarWinds, SolarWinds & Design, Orion, and THWACK trademarks are the exclusive property of SolarWinds Worldwide, LLC or its affiliates, are registered with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries. All other SolarWinds trademarks, service marks, and logos may be common law marks or are registered or pending registration. All other trademarks mentioned herein are used for identification purposes only and are trademarks of (and may be registered trademarks) of their respective companies.