Documentation forSolarWinds Service Desk

User home page

On this page


The SolarWinds Service Desk (SWSD) home page is accessible to all users from the home icon on the left navigation pane.

Navigation to home page

Click the Home icon in the left pane.

Set the default landing page

By navigating to Setup > Global Settings > Service Desk Settings, an administrator can change the global default landing page, which is the Incidents index page.

Each user can also can set their own home page. This option allows users to save clicks by establishing the SWSD page they want to visit the most quickly.

Set your own home page

  1. Select the orange user avatar icon in the upper right.

  2. From the dropdown select My Account.

  3. Select the SETTINGS tab and scroll to the Home Page section.

  4. Hover your cursor over the name of the home page until the pencil icon displays to the right.

  5. Click the pencil, then select your preferred page from the dropdown list.

Related topics

Dashboard for agents