GoToAssist
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Introduction
SolarWinds Service Desk (SWSD) offers integration with GotoAssist for providing remote assist support.
Navigation
Setup > Integrations > Remote Support.
Integrate GoToAssist
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Log in to SWSD with an admin user that is also the account username in GoToAssist (the email of the user in SWSD must match the one in GoToAssist).
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Navigate to Setup > Integrations > Remote Support.
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Under GoToAssist, click Activate.