Documentation forSolarWinds Service Desk

GoToAssist

SWSD offers integration with GotoAssist for providing remote assist support.

  1. Log in to SWSD with an admin user that is also the account username in GoTo assist (the email of the user in SWSD must match the one in GoToAssist).

  2. Navigate to Setup > Integrations > Remote Support.

  3. Under GoToAssist, click Activate.

Related topics

Integrations