Documentation forSolarWinds Platform

Troubleshooting agents

This topic applies only to the following SolarWinds Platform products:

Hybrid Cloud Observability EssentialsHybrid Cloud Observability Advanced


The most common issues with agents occur during installation or configuration. The agent may be unable to connect to the SolarWinds Platform server, or the server may be unable to connect to the agent.

For more troubleshooting information, see the following topics:

For information about what a plug-in status means, see View the status of agent plug-ins.