Documentation forNetwork Configuration Manager
Managing network configurations is a key capability of SolarWinds Observability Self-Hosted (formerly Hybrid Cloud Observability) and is available in the Advanced edition. Network Configuration Manager (NCM) is also available in a standalone module.

NCM 2023.1.1 release notes

Release date: March 29, 2023

These release notes describe the changes in this release of Network Configuration Manager. They also provide information about upgrades and describe workarounds for known issues.

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Fixed issues in NCM 2023.1.1

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NCM 2023.1.1 is a service release that provides stability enhancements. NCM 2023.1.1 runs on SolarWinds Platform 2023.1.1. See also the SolarWinds Platform 2023.1.1 Release Notes.

New customer installation

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For information about installing Network Configuration Manager, see the SolarWinds Platform Product Installation and Upgrade Guide.

How to upgrade

Use the SolarWinds Installer to upgrade your entire SolarWinds Platform deployment (all SolarWinds Platform products and any scalability engines).

You must be on NCM 2020.2.1 or later to upgrade to NCM 2023.1.1. If you are on NCM 2020.2 or earlier, first upgrade to 2020.2.6 and then upgrade to 2023.1.1.

Known issues

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After upgrading, attempting to open an NCM page returns an error
Issue

In some environments, after an upgrade to NCM 2020.2.5 or later, NCM pages cannot be accessed. When you attempt to open a page that includes NCM data, such as the Node Details page, the message Request timed out is displayed. This occurs because the SolarWinds.NCM.BusinessLayerPlugin.dll.config file was not updated during the upgrade.
Resolution or Workaround

If you encounter this issue, complete the following steps on the main polling engine and all additional polling engines (APEs).

  1. Create a backup copy of the following file, and then remove the file:

    C:\Program Files (x86)\SolarWinds\Orion\NCM\SolarWinds.NCM.BusinessLayerPlugin.dll.config

  2. In the Windows Control Panel, open Programs > Programs and Features.

  3. Right-click SolarWinds Orion Network Configuration Manager and choose Repair.

    The repair process updates the SolarWinds.NCM.BusinessLayerPlugin.dll.config file.
NCM does not show current information about overlapping ACL rules after an upgrade
Issue After you upgrade, NCM does not display current information about shadowed or redundant access control list (ACL) rules. Older information is displayed.
Resolution or Workaround Download the configuration files from your Cisco ASA and Nexus devices. After you download the config files, NCM displays current information about shadowed and redundant ACL rules.

End of life

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For modules based on Orion Platform 2020.2.6 and earlier, SolarWinds is announcing future end-of-life plans for your convenience. As always, SolarWinds recommends you upgrade to the latest version of your products at your earliest convenience.

Version EoL announcement EoE effective date EoL effective date
2020.2.6 April 18, 2023: End-of-Life (EoL) announcement – Customers on NCM 2020.2.6 should begin transitioning to the latest version of NCM. May 18, 2023: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for NCM 2020.2.6 will no longer be actively supported by SolarWinds. May 18, 2024: End-of-Life (EoL) – SolarWinds will no longer provide technical support for NCM 2020.2.6
2020.2.5 January 18, 2023: End-of-Life (EoL) announcement – Customers on NCM 2020.2.5 should begin transitioning to the latest version of NCM. February 17, 2023: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for NCM 2020.2.5 will no longer be actively supported by SolarWinds. February 17, 2024: End-of-Life (EoL) – SolarWinds will no longer provide technical support for NCM 2020.2.5.
2020.2.4 October 19, 2022: End-of-Life (EoL) announcement – Customers on NCM 2020.2.4 should begin transitioning to the latest version of NCM. November 18, 2022: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for NCM 2020.2.4 will no longer be actively supported by SolarWinds. November 18, 2023: End-of-Life (EoL) – SolarWinds will no longer provide technical support for NCM 2020.2.4.
2020.2.1 October 19, 2022: End-of-Life (EoL) announcement – Customers on NCM 2020.2.1 should begin transitioning to the latest version of NCM. November 18, 2022: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for NCM 2020.2.1 will no longer be actively supported by SolarWinds. November 18, 2023: End-of-Life (EoL) – SolarWinds will no longer provide technical support for NCM 2020.2.1.
2020.2 October 19, 2022: End-of-Life (EoL) announcement – Customers on NCM 2020.2 should begin transitioning to the latest version of NCM. November 18, 2022: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for NCM 2020.2 will no longer be actively supported by SolarWinds. November 18, 2023: End-of-Life (EoL) – SolarWinds will no longer provide technical support for NCM 2020.2.
2019.4 July 27, 2022: End-of-Life (EoL) announcement – Customers on NCM version 2019.4 should begin transitioning to the latest version of NCM. August 26, 2022: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for NCM version 2019.4 will no longer be actively supported by SolarWinds.   August 26, 2023: End-of-Life (EoL) – SolarWinds will no longer provide technical support for NCM version 2019.4.
8.0 July 27, 2022: End-of-Life (EoL) announcement – Customers on NCM version 8.0 should begin transitioning to the latest version of NCM.   August 26, 2022: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for NCM version 8.0 will no longer be actively supported by SolarWinds. August 26, 2023: End-of-Life (EoL) – SolarWinds will no longer provide technical support for NCM version 8.0.

See the End of Life Policy for information about SolarWinds product life cycle phases. To see EoL dates for earlier NCM versions, see NCM release history.

Legal notices

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