Documentation forKiwi Syslog Server

Configure email options in KSS NG

Before you add an action to send email, you can specify email options in the Kiwi Syslog Server NG (KSS NG) web console. For example, you can define email logging options and configure email SMTP options.

Configure email logging options

  1. From the Kiwi Syslog NG navigation bar, choose Setup > Settings. Click Mail.

  2. Check Keep a log file of e-mail activity to log information about each email message that KSS NG sends.

    When this option is selected, KSS NG logs and records information about the email in the email log file.

    The log file location is C:\ProgramData\Solarwinds\KiwiSyslogService\logs\emails.

  3. Check Enable verbose logging if emails are not sending correctly. All the information sent between the program and the mail server is logged to a file. The message content is not included in the log file.

    Enabling verbose logging may use a large amount of disk space.

Configure email SMTP settings

  1. From the Kiwi Syslog NG navigation bar, choose Setup > Settings. Click Mail.

  2. Specify the following SMTP settings.

    Name Description
    Hostname or IP address of SMTP mail server

    Enter the IP address or hostname of your SMTP server. This can be your local server, or one provided by your ISP.

    The hostname of the mail server is typically formatted as mail.company.com or smtp.company.com.

    You can click Test to test the connection to the hostname or IP address after you specify the port number and security protocol.
    Port

    If your SMTP server listens on a non-standard port, specify the port number. Companies may change the port number for security reasons. This value ranges from 1 to 65535.

    SMTP servers typically listen on port 25. The default port for SSL is 465 and for TLS is 587.

    Security

    Select one of the following:

    • None — This option can be used for sending email via SMTP server through insecure channels.
    • SSL — This option can be used for sending secure emails via email servers that support SSL.
    • TLS — This option can be used for sending secure emails via email servers that support TLS.
    Valid 'from' e-mail address on SMTP server

    SolarWinds recommends that you use a valid reply address in this field. In case of an email failure, the SMTP server will send the bounce message to this address.

    Some SMTP servers require you to specify a domain name on the end, others do not.

    The address you use here will be the name that appears in the Message from field to your receiver.

    Alternatively, you can specify a friendlier name in brackets after the address. This will be shown as the From address in the mail client. For example:

    noc@company.com (Syslog Server)

    In the example above, the name Syslog Server will appear in the Message from field of the received message. However, some SMTP servers may not support this format.
    SMTP Username and Password

    Set these options if your SMTP server requires authentication before accepting email. Most SMTP servers do not need these options set.

    Specify your username and password for the SMTP server. These values are supplied by your network administrator, SMTP server provider, or ISP.
  3. Click Apply to save your changes.