EOC 2023.2 System Requirements
Release date: April 18, 2023
SolarWinds strongly recommends that you install the SolarWinds Platform on a server that is neither public, nor internet-facing. To learn about best practices for configuring your SolarWinds Platform installation securely, see Secure Configuration for the SolarWinds Platform.
When installing EOC on a virtual machine (VM), if you are using the offline installer (ISO), copy the installer to the VM. Mounting the ISO in VMware and then sharing it with the VM will prevent you from installing EOC.
The following sections list recommended software requirements for a SolarWinds EOC installation. For information about installing EOC 2023.2, see the EOC Installation and Upgrade Guide.
- SolarWinds does not support installing SolarWinds products on domain controllers.
- SolarWinds neither recommends nor supports the installation of any SolarWinds Platform product on the same server or using the same database server as a Research in Motion (RIM) Blackberry server.
EOC 2023.2 server requirements
Server Software
| Software | Requirements | |
|---|---|---|
| Operating system | Production | Evaluation environments only |
Windows Server 2012 R2 is not supported in EOC 2023.2. SolarWinds recommends that you upgrade the operating system of your server to Windows Server 2016 or later. See SolarWinds Platform Requirements. |
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Installing SolarWinds EOC on Windows Server Core is not supported. |
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| IP address version |
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| Web server |
Microsoft Internet Information Services (IIS), version 8.5 or later. IIS is installed by the SolarWinds installer. You can install this software manually to reduce your installation time or network bandwidth. |
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| Microsoft .NET Framework |
.NET 4.8 If the required version is not found on the target computer, the installer downloads and installs it. Ensure that .NET is turned on in Windows Features. Run the same version of. NET on your primary server and any Additional Web Servers in the environment. |
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| Web console browser |
Performance of the computer where you open the browser significantly influences the speed of the SolarWinds Platform Web Console. SolarWinds Platform supports the two most recent versions of the following web browsers available at the release date:
SolarWinds Platform also supports the following browsers:
Browser requirements:
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Server Hardware
Enterprise Operations Console supports a maximum of 100 attached SolarWinds sites with up to 2 million elements—such as nodes, volumes, interfaces, applications, alerts, and events—total from all attached SolarWinds sites.
Optionally, you can install a Standard or Enterprise edition database on a separate server. See Database requirements.
| Hardware | < 60 attached SolarWinds Sites | > 60 attached SolarWinds Sites (max of 100 sites) |
|---|---|---|
| CPU | Quad-core processor or better | Octa-core processor or better |
| OS type | 64 bit | 64 bit |
| Hard drive space |
20 GB minimum (40 GB recommended) |
20 GB minimum (40 GB recommended) |
| Memory |
16 GB minimum (32 GB recommended) |
32 GB minimum (64 GB recommended) |
Database requirements
If you choose to install the EOC database on a separate server, the hardware and software requirements for the SolarWinds Platform database apply.
Database Software
| Software | Optional requirement |
|---|---|
| SQL Server |
SolarWinds EOC supports Standard or Enterprise editions of the following SQL Server versions:
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| SQL Server Collation |
Notes:
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| Recovery mode | SolarWinds recommends Simple Database Recovery Mode to ensure best performance. |
| Authentication | Either mixed-mode or Windows authentication. If you require SQL authentication, you must enable mixed mode on your SQL server. |
| Other software |
If you are managing your SolarWinds Platform database, SolarWinds recommends you install the SQL Server Management Studio component. The Installation Wizard installs the following required x86 components if they are not found on your SolarWinds Platform database server:
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Database Hardware
| Hardware | Optional requirement |
|---|---|
| CPU | Quad-core processor or better |
| OS type | 64 bit |
| Hard drive space |
20 GB minimum (40 GB recommended) |
| Memory |
8 GB minimum (16 GB recommended) |
Microsoft Azure deployments
SolarWinds Platform 2023.2 products, including EOC 2023.2, support using the Azure SQL Database to host your SolarWinds Platform database. For more information, see Azure SQL Database requirements.
Server port requirements
The following ports are necessary to be opened on your firewall for EOC to connect remotely. For a full list of SolarWinds Platform required ports, see the Server Port Requirements.
SolarWinds does not recommend the use of HTTP (Port 80). Please use HTTPS (Port 443) to ensure that any web-related connections are secure.
| Port | Protocol | Service or process | Direction | Description | Encryption |
|---|---|---|---|---|---|
| 80 | TCP | IIS (w3wp.exe) | Outbound | HTTP default for the SolarWinds Platform Web Console website | No |
| 443 | TCP | IIS (w3wp.exe) | Outbound | HTTPS default for the SolarWinds Platform Web Console website | SSL/TLS 1.2 |
| 17777 | TCP | SolarWinds Information Service | Bidirectional |
Used for the SolarWinds Information Service (SWIS) protocol and for product installation. |
RSA handshake, AES 256 communication using WCF TLS 1.2 with Cortex Certificate (SHA-512) |
Network and scalability
| Scalability | With the system requirements outlined above, EOC 2023.2 was successfully tested with 100 SolarWinds Sites with a total of 2 million elements (nodes, interfaces, volumes, and so on). |
| Connectivity | Multiple EOC servers can be connected to the same SolarWinds Site. |
| Latency |
SolarWinds recommends that latency between the EOC server and connected SolarWinds Sites be less than 200 ms (both ways). EOC can function at higher latencies, but performance might be affected. EOC was tested with up to 500 ms of latency and remained functional, but performance (specifically with reports) was affected. |