Documentation forAppOptics

Simple Email Service (SES)


Amazon Simple Email Service (Amazon SES) is a cloud-based email sending service designed to help digital marketers and application developers send marketing, notification, and transactional emails.



If you haven't already, first set up the AWS CloudWatch integration. No additional steps are needed for installation.


On the AWS CloudWatch integration page, ensure that the SES service is selected for metric collection.


Name Description



The recipient's mail server permanently rejected the email. This event corresponds to hard bounces; soft bounces are included only when Amazon SES fails to deliver the email after retrying for a period of time.



The recipient marked the email as spam.



Amazon SES successfully delivered the email to the recipient's mail server.



Amazon SES accepted the email, determined that it contained a virus, and rejected it. Amazon SES didn't attempt to deliver the email to the recipient's mail server.

Available Tags

Name Description
account Name of the SES account
awsaccount AWS account associated with the metrics
region Name of the region

Navigation Notice: When the APM Integrated Experience is enabled, AppOptics shares a common navigation and enhanced feature set with other integrated experience products. How you navigate AppOptics and access its features may vary from these instructions.