Web Help Desk Getting Started Guide

This guide picks up right after the Web Help Desk installation process and walks you through the initial steps you need to start using the application. This guide also includes role-based training materials that you can distribute to your techs and clients.

Existing customers: Access your licensed software from the SolarWinds Customer Portal. If you need implementation help, contact Customer Support for assistance.

Need to open a support case? Read this Customer Support article to get your case the right level of visibility.

Evaluators: Download your free 14-day evaluation here. If you need assistance with your evaluation, contact sales@solarwindscom.

Web Help Desk Features