Latest release: WHD 12.6 on September 12, 2018

Release Notes

WHD release notes includes new features, upgrade notes, fixed and known issues, and end-of-life notices.

Install & Upgrade

Step-by-step instructions and checklists to help you plan, prepare, and then install or upgrade.

Getting Started Guide

Deployment and configuration information to quickly get your new product in place.

Administrator Guide

Beyond the Getting Started Guide, learn how to use all of the features.

Did you know?

In WHD 12.6, you can create ticket checklists and checklist templates to automate your ticketing process. You can also archive request types to prevent techs from attaching them to a ticket, and generate reports against the archived request types.