Log in to the console

After you complete the Configuration Wizard, the Web Help Desk Administrator Console displays on your screen. If you logged out, open a web browser and navigate to http://hostnameOrIPAddress:port where:

  • hostnameOrIPAddress is the hostname or IP address of the server where WHD is installed.
  • port is the WHD Admin Console port defined for the website. You can configure this port during the installation. The secure default port is 8443.

In the login screen, you will see the following:

To get started, log in using the username and password you created for the admin account. Later, you can update the Admin account password and create other users and groups, with their own views and permissions.