Get Help

After SolarWinds Web Help Desk is installed, access the following resources to get started using the product: 

  • Getting Started Guide: read the Web Help Desk Getting Started Guide first to learn how to use the product. This guide explains how to configure your environment, generate an inventory, update your systems, download and publish updates, and generate reports.
  • Administrator Guide: see the Web Help Desk Administrator Guide for details about the Administrator Console, inventory and reporting, and advanced configuration options.
  • SolarWinds THWACK: interact with professionals who can answer your questions.
  • SolarWinds Success Center: access the SolarWinds Success Center for additional product documentation and knowledge base articles.
  • Web Help Desk (WHD) site: access the WHD Documentation site for the latest product information.