Documentation forWeb Performance Monitor

WPM 2022.3 release notes

Release date: September 28, 2022

These release notes were last updated on March, 29, 2023.

These release notes describe the new features, improvements, and fixed issues in Web Performance Monitor 2022.3. They also provide information about upgrades and describe workarounds for known issues.

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These release notes provide the following details:

New features and improvements in WPM

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WPM 2022.3 offers new features and improvements compared to previous releases.

WPM 2022.3 is now built on the new SolarWinds Platform and installed with the new SolarWinds Installer.

Learn more about the new SolarWinds Platform.

See also the SolarWinds Platform 2022.3 Release Notes.

New SolarWinds Platform features and improvements

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SolarWinds Platform 2022.3 offers new features and improvements compared to previous releases.

Instant evaluation

You can now easily try SolarWinds Hybrid Cloud Advanced and Enterprise Scale, or other modules, for thirty days by activating an evaluation license in the SolarWinds Platform.

Learn more about evaluating SolarWinds Platform products.

Other improvements

During the upgrade to WPM 2022.3, machines currently running the WPM player will be rebooted to insure a complete installation of the .Net 4.8 framework. For net new player location installations, if you manually install the WPM player, you will be prompted to reboot the machine. If using the automatic (push) player installation, an immediate reboot of the player machine will occur as part of the installation.


New customer installation

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For information about installing WPM, see the SolarWinds Installer and WPM Installation Guide. After installation, use the WPM Getting Started Guide to get started fast.

Before you upgrade!

You must be on WPM 2020.2.1 or later to upgrade to WPM 2022.3. If you are on WPM 2020.2 or earlier, first upgrade to 2020.2.6 and then upgrade to 2022.3.

For a detailed information, see Install or Upgrade WPM.


Fixed issues

WPM 2022.3 fixes the following issues.

Case Number Description

00564386

WPM can now save a recording with either username@domain, only with domain\username.

With this release, WPM now runs on the SolarWinds Platform. WPM 2022.3 contains all of the fixed issues since the WPM 2020.2.6 release, including all WPM 2020.2.6 hotfixes and fixes in SolarWinds Platform 2022.2 and 2022.3.

See the following release notes for more information:


Known issues

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Issue Notes
Transactions based on recordings created in the Deprecated WPM Recorder that involve certificates may cause a WPM Player to crash on Windows Server 2016 Standard, Windows Server 2019 Standard, or Windows 10 v. 1607 or later. Click here for a workaround that adds the monitored page as a trusted site.
The Deprecated WPM Recorder doesn't count duration time on web pages with automated redirects. If a recording navigates to a web page that redirects to another web page, the time spent navigating to the first web page is not included in the overall duration time. Click here for a workaround.
Web Transaction Recorder may stop responding if invalid credentials are provided. If you enter invalid credentials for a recording to which multiple authentications were applied, the Web Transaction Recorder may switch to an unusable state and displays a "Digest" graphic.
If using Image Match with Basic Authentication, dynamic iFrame pages appear blank during action-by-action playback. In the Web Transaction Recorder, if you navigate to a dynamic iFrames page while using Image Match with Basic Authentication and click the Play action-by-action tool, the page that WPM tries to authenticate does not display content.
Some WPM pages and widgets aren't compatible with Internet Explorer (IE) 11. Warning messages may appear when using IE 11 with features introduced in WPM 2020.2 or later. Use Chrome, Firefox, or Microsoft Edge for the optimum WPM experience in the SolarWinds Platform Web Console.
Invalid time calculated for steps with implicit navigation in the Web Transaction Recorder. Recordings with implicit navigation (for example, they navigate to a page and download images with wait time of 5 seconds each), the time calculated for implicit steps may not be accurate.
Page titles do not appear in the Recorded Steps pane of the Web Transaction Recorder when using links to navigate to different tabs on the same page. This occurs if WPM cannot access the window.opener property of the Windows UI, so the web page title is not captured in the recording. As a workaround, enter a URL to switch to a new tab on the same page, instead of clicking a link.
WPM Player Playback service restarts and reconnects after agent communication exceptions If this WPM Player service is overloaded, exceptions may cause it to restart while dispositioning WPM worker processes. Click here for a workaround.
After exporting a recording with Image Match steps from the Deprecated WPM Recorder, error occurs when you try to save the file. As a workaround, save the file before exporting it.
Transaction monitors switch to Unknown, agents stop working, and WPM Players cannot be deployed or updated. Use the Service Manager to restart WPM services. Click here for details.
If you connect a Web Transaction Recorder to a Pingdom account and the API token is later deleted, a recent recordings list may not appear when you reopen the recorder. This message may appear: "Failed to execute get: Error: Request failed with status code 401."

Try the following workaround:

  1. Remove SolarWinds Platform server and Pingdom configurations from the system hosting the recorder.
  2. Reconnect the recorder to the SolarWinds Platform server and Pingdom.
After upgrading a WPM Player, the status of the related transaction location changes to Unknown in the Web Console.
  1. Click Settings > WPM Settings > Manage Player Locations to open the Manage Transaction Locations page.
  2. Switch to the Transaction Locations tab.
  3. Delete the related location, and then add it back again.
When playing recordings in the Web Transaction Recorder that involve certificates, recordings only capture the first redirect. A "This site can't be reached" message may appear.

The Web Transaction Recorder only sends one certificate to authenticate client certificates, but sometimes a whole certificate chain is required for validation. Use the Deprecated WPM Recorder until this issue is resolved.

After upgrading from WPM 2019.4.2, transactions based on recordings created in the Web Transaction Recorder appear Down with the following message: "Probe process has failed with exit code -1."

The following workaround involves updating the configuration of the WPM Browser process:

  1. Stop the WPM Player Playback service on the remote system.
  2. In Task Manager, end any active tasks that reference the WPM Browser process.
  3. Navigate to C:\Program Files (x86)\SolarWinds\Orion\SEUM\Player\ChromiumProbe\WPM Browser.
  4. In a text editor, open WPM Browser.exe.config.
  5. Add the following line:
    <startPage>about:blank</startPage>
  6. Restart the WPM Player Playback service.
If you are using Player Initiated Communication, remote player updates will fail. If you have enabled Player Initiated Communication for remote players, these players will not update properly during the upgrade to WPM 2022.3. This leads to data loss, as the player no longer polls due to version mismatch. You can manually install the player to resolve this issue, but the history for the playbacks associated with the player will be lost.
The presence of the WPM recorder on the main poller causes the upgrade to fail. As a workaround, manually uninstall the WPM recorder from the main polling engine and then upgrade to WPM 2022.3. The recorder will be present on the machine after upgrading and will not need to be manually installed.
After upgrading from 2020.2.6 to 2022.3, the installation appears to be successful, but WPM Player does not play any transactions. As a workaround, reinstall the Deprecated WPM Recorder.

End of life

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Version EoL Announcement EoE Effective Date EoL Effective Date
2019.4 July 27, 2022: End-of-Life (EoL) announcement - Customers on WPM version 2019.4 should begin transitioning to the latest version of WPM. August 26, 2022: End-of-Engineering (EoE) - Service releases, bug fixes, workarounds, and service packs for WPM version 2019.4 will no longer be actively supported by SolarWinds. August 26, 2023: End-of-Life (EoL) - SolarWinds will no longer provide technical support for WPM version 2019.4.
3.0 July 27, 2022: End-of-Life (EoL) announcement - Customers on WPM version 2019.4 should begin transitioning to the latest version of WPM. August 26, 2022: End-of-Engineering (EoE) - Service releases, bug fixes, workarounds, and service packs for WPM version 3.0 will no longer be actively supported by SolarWinds. August 26, 2023: End-of-Life (EoL) - SolarWinds will no longer provide technical support for WPM version 3.0 .

See the End of Life Policy for information about SolarWinds product life cycle phases. To see EoL dates for earlier WPM versions, see WPM release history.


Deprecation notice

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WPM currently supports the following feature, but it will be removed in a future release. Avoid using deprecated features.

Feature Details

Deprecated WPM Recorder

Future releases may not support the ability to edit recordings or play transactions that originate in the Deprecated WPM Recorder. Use the latest Web Transaction Recorder to create recordings, instead. To deploy a new recorder, see the WPM Getting Started Guide.

Browser support All versions of Internet Explorer will become unsupported in a future release. Some pages are not compatible with IE 11. Do not enable Enterprise Mode in IE 11. It is not supported.

Legal notices

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