Documentation forWeb Help Desk
Important security updates are available for WHD. SolarWinds recommends you upgrade to version 12.8.3 Hotfix 3.

No redirect to HTTPS

When the DEFAULT_PORT and HTTPS_PORT are enabled, Web Help Desk automatically redirects all HTTPS requests to HTTP unless NO_REDIRECT is set to true. If this is not the desired behavior, uncomment the NO_REDIRECT=true option.

The No Redirect setting is as follows: 

NO_REDIRECT=true

This setting is defined in the whd.conf file. This file is located at <WebHelpDesk>/bin/conf.