Create messages
Use this feature to send messages to techs and clients.
- In the toolbar, click Messages > Create Messages.
- Click New Message.
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In the Message screen, complete the fields as required.
Click the tooltips for additional information.
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Click Save.
The message is sent to your selected recipients.
Delete messages in bulk
- In the toolbar, click Messages.
- Click the Create Messages tab.
- Shift-click the checkbox in the header of the messages search results to select all messages on all pages of the search results.
- Click Delete.