Create messages

Use this feature to send messages to techs and clients.

  1. In the toolbar, click Messages > Create Messages.
  2. Click New Message.
  3. In the Message screen, complete the fields as required.

    Click the tooltips for additional information.

  4. Click Save.

    The message is sent to your selected recipients.

Delete messages in bulk

  1. In the toolbar, click Messages.
  2. Click the Create Messages tab.
  3. Shift-click the checkbox in the header of the messages search results to select all messages on all pages of the search results.
  4. Click Delete.