Search VoIP Calls

By using the Search VoIP Calls resource you can set basic search criteria and search for VoIP calls within your network.

To search for VoIP Calls, define some of the following options:

• Call Origination
  You can select a specific call origin by phone number, IP address, Region, or Gateway/Endpoint. Select the type and enter or select the specific search criteria.
• Call Destination
  You can select a specific call destination by phone number, IP address, Region, Gateway/Endpoint. Select the destination type and enter or select the specific search criteria.
• Call Time
  You can choose to search within a predetermined or specific time frame. The predetermined time frames include the following:
  • Last 15 minutes
  • Last 30 minutes
  • Last hour
  • Last 2 hours
  • Last day
  • Last 7 days
  • Last month
• Call Status
  Select the option to include failed calls into the search.
• Call Quality
  You can select multiple call quality metrics to search by. Each call quality metric can use the critical, warning, or unknown thresholds as search criteria, or you can enter your own criteria.
• MOS

  Search by MOS measurements. When manually entering MOS criteria, enter a range between 1.0 and 5.0

• Latency

  Search by latency measurements. When manually entering the latency criteria, enter a time range in milliseconds.

• Jitter

  Search by jitter measurements. When manually entering the jitter criteria, enter a time range in milliseconds.

• Packet Loss

  Search by the packet loss percentage. When manually entering the packet loss, enter the percentage range.

• MOS

  Search by MOS measurements. When manually entering MOS criteria, enter a range between 1.0 and 5.0

• Latency

  Search by latency measurements. When manually entering the latency criteria, enter a time range in milliseconds.

• Jitter

  Search by jitter measurements. When manually entering the jitter criteria, enter a time range in milliseconds.

• Packet Loss

  Search by the packet loss percentage. When manually entering the packet loss, enter the percentage range.

When you finish defining the search criteria, click Search VoIP Calls. Search results open on the VoIP Search Page. For more information about this page, see the VoIP Search Page.