Documentation forVoIP & Network Quality Manager
Monitoring VoIP and network quality is a key capability of Hybrid Cloud Observability and is also available in a standalone module, VoIP & Network Quality Manager (VNQM). Hybrid Cloud Observability and VNQM are built on the self-hosted SolarWinds Platform.

VNQM 2023.3 release notes

Release date: July 25, 2023

These release notes were last updated on November 7, 2023.

Here's what's new in VoIP and Network Quality Manager 2023.3.

VoIP and Network Quality Manager runs on the SolarWinds Platform.

Learn more

New features and improvements in VNQM 2023.3

For information about new features and fixes in the SolarWinds Platform, see the SolarWinds Platform 2023.3 Release Notes.

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Fixes

For information about new features and fixes in the SolarWinds Platform, see the SolarWinds Platform 2023.3 Release Notes.

Case number Description
01293700 The issue when VNQM fails to remove IP SLA jobs from the additional polling engine once they are not needed was resolved.
01076225 The issue with VNQM reporting the same Packet Loss value for all UDP Jitter CLI operations was resolved.

01023625,

01195930,

01222613,

01239684

The issue with VoIP UDT Jitter and UDT Jitter operations for Cisco IOS XR not working was resolved.

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Installation or upgrade

For new installations, you can download the installation file from the product page on https://www.solarwinds.com or from the Customer Portal. For more information, see Get the installer.

For upgrades, go to Settings > My Deployment to initiate the upgrade. The SolarWinds Installer upgrades your entire deployment (all SolarWinds Platform products and any scalability engines).

For more information, see the SolarWinds Platform Product Installation and Upgrade Guide.

You must be on VNQM 2020.2.1 or later to upgrade to VNQM 2023.3. If you are on VNQM 2020.2 or earlier, first upgrade to 2020.2.6 and then upgrade to 2023.3.

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End of life

For modules based on Orion Platform 2020.2.6 and earlier, SolarWinds has announced end-of-life plans. As always, SolarWinds recommends you upgrade to the latest version of your products at your earliest convenience.

Version EoL Announcement EoE Effective Date EoL Effective Date
2020.2.6 April 18, 2023:

End-of-Life (EoL) announcement - Customers on VoIP & Network Quality Manager 2020.2.6 should begin transitioning to the latest version of VoIP & Network Quality Manager.

May 18, 2023:

End-of-Engineering (EoE) - Service releases, bug fixes, workarounds, and service packs for VoIP & Network Quality Manager 2020.2.6 will no longer be supported by SolarWinds.

May 18, 2024:

End-of-Life - SolarWinds will no longer provide technical support for VoIP & Network Quality Manager 2020.2.6.

2020.2.5 January 18, 2023:

End-of-Life (EoL) announcement - Customers on VoIP & Network Quality Manager 2020.2.5 should begin transitioning to the latest version of VoIP & Network Quality Manager.

February 17, 2023:

End-of-Engineering (EoE) - Service releases, bug fixes, workarounds, and service packs for VoIP & Network Quality Manager 2020.2.5 will no longer be supported by SolarWinds.

February 17, 2024:

End-of-Life - SolarWinds will no longer provide technical support for VoIP & Network Quality Manager 2020.2.5.

2020.2.4 October 19, 2022:

End-of-Life (EoL) announcement - Customers on VoIP & Network Quality Manager 2020.2.4 should begin transitioning to the latest version of VoIP & Network Quality Manager.

November 18, 2022:

End-of-Engineering (EoE) - Service releases, bug fixes, workarounds, and service packs for VoIP & Network Quality Manager 2020.2.4 will no longer be supported by SolarWinds.

November 18, 2023:

End-of-Life - SolarWinds will no longer provide technical support for VoIP & Network Quality Manager 2020.2.4.

2020.2.1 October 19, 2022:

End-of-Life (EoL) announcement - Customers on VoIP & Network Quality Manager 2020.2.1 should begin transitioning to the latest version of VoIP & Network Quality Manager.

November 18, 2022:

End-of-Engineering (EoE) - Service releases, bug fixes, workarounds, and service packs for VoIP & Network Quality Manager 2020.2.1 will no longer be supported by SolarWinds.

November 18, 2023:

End-of-Life - SolarWinds will no longer provide technical support for VoIP & Network Quality Manager 2020.2.1.

2020.2 October 19, 2022:

End-of-Life (EoL) announcement - Customers on VoIP & Network Quality Manager 2020.2 should begin transitioning to the latest version of VoIP & Network Quality Manager.

November 18, 2022:

End-of-Engineering (EoE) - Service releases, bug fixes, workarounds, and service packs for VoIP & Network Quality Manager 2020.2 will no longer be supported by SolarWinds.

November 18, 2023:

End-of-Life - SolarWinds will no longer provide technical support for VoIP & Network Quality Manager 2020.2.

2019.4

July 27, 2022:

End-of-Life (EoL) announcement - Customers on VoIP & Network Quality Manager 2019.4 should begin transitioning to the latest version of VoIP & Network Quality Manager.

August 26, 2022:

End-of-Engineering (EoE) - Service releases, bug fixes, workarounds, and service packs for VoIP & Network Quality Manager 2019.4 will no longer be supported by SolarWinds.

August 26, 2023:

End-of-Life - SolarWinds will no longer provide technical support for VoIP & Network Quality Manager 2019.4.

4.6 July 27, 2022:

End-of-Life (EoL) announcement - Customers on VoIP & Network Quality Manager 4.6 should begin transitioning to the latest version of VoIP & Network Quality Manager.

August 26, 2022:

End-of-Engineering (EoE) - Service releases, bug fixes, workarounds, and service packs for VoIP & Network Quality Manager 4.6 will no longer be supported by SolarWinds.

August 26, 2023:

End-of-Life - SolarWinds will no longer provide technical support for VoIP & Network Quality Manager 4.6.

See the End of Life Policy for information about SolarWinds product life cycle phases. To see EoL dates for earlier VNQM versions, see VNQM release history.

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