Documentation forSolarWinds Service Desk

CMDB visual map

On this page


To increase visibility of your IT infrastructure, the SolarWinds Service Desk (SWSD) Premier package includes a CMDB Visual Map. A clear visualization provides you with a greater understanding of the how relationships between Configuration Items (CIs) can impact dependent CIs.


Service Desk > CMDB.

Open the visual map

  1. Navigate to Service Desk > CMDB.

  2. On the All Configuration Items index page, from the NAME column, click the name of a configuration item (CI) top open that CI's details page.

  3. Click Open Visual Map (available with Premier plan).

CI attributes in the visual map

The map displays the following attributes:

  • All dependent CIs are displayed in a horizontal tree format.
  • The root CI is reflected on the left with all dependencies branching to the right.


Display dependency type

You can hover over a branch to display the dependency type.

Drill down to CIs

You can drill down from the map to existing CIs, where you can filter out any CIs by type or dependency

Filter by CI type Filter by Dependency

Drill down to a specific CI

From the visual map you can click a specific CI, which reveals the details pane for that CI.

Related topics

CI Dependencies