SRM 2024.2 system requirements

Release date: June 4, 2024

SolarWinds strongly recommends that you install the SolarWinds Platform on a server that is neither public, nor internet-facing. To learn about best practices for configuring your SolarWinds Platform installation securely, see Secure Configuration for the SolarWinds Platform.

These requirements should be read in conjunction with the SolarWinds Platform 2024.2 System Requirements.

The following sections list recommended software requirements for a SolarWinds SRM installation. For information about installing SRM, see the SRM installation guide.

Hardware requirements
Software requirements
FIPS support
Database requirements
Port requirements

Hardware requirements

The following table provides server requirements based on the size of your environment:

Environment	Small	Medium	Large
SRM Server
CPU	2	2	2
RAM (GB)	8	8	8
Disk (GB)	100	100	100
Additional Polling Engines needed	0	1	3
Additional Polling Engine
CPU	not needed	2	2
RAM (GB)	not needed	8	8
Disk (GB)	not needed	50	50
Database Server
CPU	not needed	2	2
RAM (GB)	not needed	8	8
Disk (GB)	not needed	100	100
Monitored Environment
Arrays	5	25	50
Disks	2,000	5,000	30,000
LUNs	5,000	20,000	60,000

Software requirements

The following table lists software requirements and recommendations for installing SolarWinds Platform SRM on physical and virtual computers.

Software	Requirements
Operating System	Windows Server 2022 Windows Server 2019 Windows Server 2016 Windows Server 2012 R2 For evaluation, SolarWinds products are also supported on Windows 10. IIS must be installed. SolarWinds recommends that the SolarWinds Platform administrators have local administrative privileges to ensure full functionality of local SolarWinds Platform tools. Accounts limited to use of the SolarWinds Platform Web Console do not require administrative privileges. Language versions supported: English (UK or US)
Web Server	Microsoft IIS, version 6.0 and higher, in 32-bit mode. SolarWinds products are not compatible with installations of Internet Information Service version 6.0 (IIS 6) that make use of web gardens. DNS specifications require that hostnames be composed of alphanumeric characters (A-Z, 0-9), the minus sign (-), and periods (.). Underscore characters (_) are not allowed. For more information, see RFC 952.
.NET Prerequisites	.NET 4.8 or later. Run the same version of .NET on your primary server and any additional polling engines or additional web servers in the environment. .NET 4.8 is not compatible with the following Windows versions: Windows Server version 1709 Windows 10, version 10.0.10240 If you are running SolarWinds Platform products on the systems, consider upgrading your environment so you can use the new features provided by SolarWinds Platform 2024.2.
Services	If you are using the Syslog or SNMP Traps feature on the SolarWinds Platform, make sure the following services are running after installation to collect syslog messages and traps: SolarWinds Syslog Service SolarWinds Trap Service
Web Browser	Firefox Chrome Microsoft Edge Microsoft Internet Explorer 11 with Active scripting Do not enable Enterprise Mode on Internet Explorer. This setting forces IE to emulate version 7, which is not supported.
Other software	SRM (and other SolarWinds Platform products) cannot be installed on the same server as SolarWinds Access Rights Manager.

FIPS support

Federal Information Processing Standard (FIPS) defines security and interoperability standards for computers used by the U.S. Federal Government.

Storage Resource Monitor is FIPS 140-2 compliant.

Database requirements

The following table lists software and hardware requirements for your SolarWinds Platform database server.

Environment size
	Small	Medium	Large
CPUs	2 Cores	4 Cores	8 Cores
Hard Drive Space	2 GB	5 GB	20 GB
Hard Drive Space	Due to intense I/O requirements, a RAID 10 drive is strongly recommended for the SQL Server database, SRM, and its log files. RAID 5 is not recommended for the hard drive hosting your SQL Server. The SRM installer needs at least 1GB of free space on the drive where temporary Windows system or user variables are stored. Per Windows standards, some common files may need to be installed on the same drive as your server operating system.
Memory	2 GB	3 GB	4 GB
SQL Server	SolarWinds supports Express, Standard, and Enterprise editions of the following: SQL Server 2022 SQL Server 2019 SQL Server 2017 SQL Server 2016, 2016 SP1, 2016 SP2 SQL Server 2014, 2014 SP1, 2014 SP2 SQL Server 2012, 2012 SP1, 2012 SP2, 2012 SP3, 2012 SP4 SolarWinds also supports MSSQL Express for evaluation environments only: If using MSSQL Express to evaluate SRM, please be aware that DB performance may be impacted and large increases in DB size incurred if Hardware Health monitoring is enabled. Use the following database query to check your SQL Server version, service pack, release level, and edition: `select SERVERPROPERTY ('productversion'), SERVERPROPERTY ('productlevel'), SERVERPROPERTY ('edition')` Due to latency effects, SolarWinds does not recommend installing your SQL Server, SRM, or additional polling engine in different locations across a WAN.
Authentication	Either mixed-mode or Windows authentication. If you require SQL authentication, you must enable mixed mode on your SQL server.
Other software	The Configuration Wizard installs the following required x86 components if they are not found on your database server: SQL Server System Common Language Runtime (CLR). SolarWinds products use secure SQL CLR stored procedures for selected non-business data operations to improve overall performance. Microsoft SQL Server Native Client Microsoft SQL Server Management Objects .NET Framework is not required if your database is on a separate server. If you are managing your SQL database, SolarWinds recommends installing the SQL Server Management Studio component. If SRM installs SQL Server System Common Language Runtime, a manual restart of the SQL Server service for SRM is required. SRM (and other SolarWinds Platform products cannot be installed on the same server as SolarWinds Access Rights Manager.

Port requirements

SolarWinds does not recommend the use of HTTP (Port 80). Please use HTTPS (Port 443) to ensure that any web-related connections are secure.

The following table shows the ports used by SRM:

Port	Type	Direction	Description
25	TCP	Outbound	SSL/TLS for email alert actions should be enabled.
80	TCP	Inbound	Default web port. If you specify any port other than 80, you must include that port in the URL used to access the SolarWinds Platform Web Console. For example, if you specify an IP address of 192.168.0.3 and port 8080, the URL used to access the SolarWinds Platform Web Console is https://192.168.0.3:8080. Open the port to enable communication from your computers to the SolarWinds Platform Web Console. Used on the NetApp head/cluster node and any available CIFS/NFS. Used by EMC VNX/Clariion for file side performance.
162	UDP	Inbound	SolarWinds Trap Service
443	TCP	Inbound	Default for HTTPS binding
1433	TCP	Outbound	Used for communication between the SRM and the SQL Server.
1434	UDP	Outbound	Used for communication with the SQL Server Browser Service to determine how to communicate with certain non-standard SQL Server installations.
17777	TCP	Bidirectional	SolarWinds Platform module traffic. Open the port to enable communication from your poller to the SRM Web Console, and from the SRM Web Console to your poller.
17778	TCP	Bidirectional	(HTTPS) Required for access to the SWIS API.
17779	TCP	Inbound	(HTTP/HTTPS) SolarWinds Platform Toolset integration.

SolarWinds Platform products no longer use port 1801 for MSMQ.

The following condensed table shows the ports used by SRM for collecting data from the storage arrays: