Upgrade Serv-U File Server
Before you upgrade or migrate the Serv-U File Server, you should back up the server definition (that is, the Serv-U configuration files and directories listed below). Only Serv-U Local Administrators or full privileged System Administrators can export these files.
Copying the files from the source server can be done while the Serv-U server is live with no data integrity issues. However, when you restore the configuration files to a new server (or rebuild an existing server), the Serv-U service must be stopped while the files are imported. To stop the Serv-U service, right click on the Serv-U Tray and select Serv-U.
For more information about backing up, restoring, or migrating Serv-U, see Back up or move Serv-U settings.
Back up files on a Windows server
Directories | Files |
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C:\ProgramData\RhinoSoft\Serv-U |
Serv-U.Archive Serv-UID.txt |
C:\ProgramData\RhinoSoft\Serv-U\Shares |
Serv-U.FileShares Serv-U.FileShares-shm Serv-U.FileShares-wal |
C:\ProgramData\RhinoSoft\Serv-U\Users\domain-name | username.Archive |
C:\Program Files\RhinoSoft\Serv-U |
Any files with the .crt, .pem and .key extensions These files are stored by default in your installation directory, but you should check the Domain Limits & Settings > Encryption (for each domain) tabs and Server Limits & Settings > Encryption tab in the Management Console to see if these files are being stored elsewhere. |
It is a best practice to store these all in one directory for the server or in one directory per domain so they are convenient for backing up.
Back up files on a Linux server
If you are running Serv-U under Linux, the above files will be found in the /usr/local/Serv-u
directory.
Upgrade
When installing Serv-U 15.3.2 or later over an existing version of Serv-U, you will be asked if you want to create or import an existing Server Identifier. If you are upgrading a single instance of your server, you should create a server identifier. If you are upgrading a multi-tier set of Serv-U instances, see set up a new multi-tier Serv-U Server across multiple machines.
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Back up your old Serv-U settings as described above. If you have version 15.3.2 or later, you should also export the Server Identifier.
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Download the latest licensed version of Serv-U from the Customer Portal, and save it to a temporary directory.
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Stop the Serv-U services. Put the services in Disabled mode, and reboot the server.
Rebooting the server ensures that any calls or dependencies the Serv-U services had on other resources do not affect the upgrade.
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Open the file, and run the program as administrator.
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When prompted, overwrite the existing version.
The latest version will be installed on top of the current version of Serv-U.
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Apply any hotfixes for the current version if available.
If you experience issues with the Management Console after upgrading, clear your browser cache.
Upgrading Serv-U Gateway
The following files should be backed up before upgrading Serv-U Gateway.
Directories | Files |
---|---|
C:\ProgramData\RhinoSoft\Serv-u Gateway or C:\ProgramFiles\RhinoSoft\Serv-u Gateway |
Serv-U-Gateway-ID.txt Accept-Public-IP-CIDRs.txt |